Senior Client Representative

16 ore fa

Milano, Lombardia, Italia Mercer A tempo pieno

About the Role

We are seeking a highly skilled and motivated Senior Client Representative to join our Corporate Team at Mercer. As a key member of our team, you will be responsible for managing and growing a portfolio of corporate clients, serving as their main point of contact.

Key Responsibilities

  • Manage and grow a portfolio of corporate clients in the assigned segment;
  • Serve as the main point of contact for clients, building strong relationships and providing exceptional client service;
  • Understand the unique needs and objectives of each client and provide tailored financial solutions;
  • Collaborate with internal teams to ensure the smooth execution of client requests;
  • Identify opportunities for cross-selling and upselling to maximize client satisfaction and revenue;
  • Prepare and deliver presentations to clients on insurance products and solutions;
  • Monitor client satisfaction and address any concerns or issues in a timely manner;
  • Stay up-to-date with industry trends and market conditions to provide valuable insights to clients.

Requirements

  • Degree in Economics or Law;
  • Proven experience in managing corporate clients in the insurance industry;
  • Strong knowledge of insurance products and solutions, in particular with reference to Property & Liability insurance programs;
  • Excellent communication and interpersonal skills;
  • Ability to build and maintain strong relationships with clients;
  • Strong analytical and problem-solving skills;
  • Proficiency in both Italian and English.

About Mercer

Mercer is a global consulting leader in talent, health, retirement, and investments. We help clients around the world advance the health, wealth, and performance of their most vital asset – their people. With over 20,000 employees and 43 offices worldwide, Mercer is a trusted partner to many of the world's most influential companies and organizations. Our expertise spans across various industries, including financial services, healthcare, technology, and more.

What We Offer

  • A dynamic and collaborative work environment;
  • Opportunities for professional growth and development;
  • A competitive compensation and benefits package;
  • A chance to work with a global leader in the consulting industry.

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