Customer Experience Specialist

1 mese fa


Segrate, Lombardia, Italia Dsm A tempo pieno

Job Summary

We are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer support team, you will play a crucial role in ensuring exceptional customer experiences.

Key Responsibilities

  • Manage communication with customers to resolve issues and provide support
  • Process orders and monitor order flow to ensure timely delivery
  • Collaborate with internal teams to deliver exceptional customer experiences
  • Promote digital transformation and improve processes
  • Handle customer complaints and concerns in a professional manner

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and technical skills
  • Experience in customer-facing roles and digital transformation

About Us

Dsm is a leading company dedicated to creating better futures for customers, communities, and the planet. We are committed to inclusion and diversity, and we strive to build a workplace where everyone can thrive.



  • Segrate, Lombardia, Italia Dsm A tempo pieno

    Job SummaryAs a Specialist Customer Care at Dsm, you will play a key role in supporting the Account Manager in managing customers and acting as the first point of contact for customer inquiries and issues related to order management. You will also interface with internal functions involved in production, administration, and delivery of goods, promoting...


  • Segrate, Lombardia, Italia Dsm A tempo pieno

    Key Responsibilities:Manage communication with customers to ensure timely and effective resolution of queries and concerns.Process orders and monitor order flow to ensure smooth delivery of goods and services.Collaborate with internal teams to deliver exceptional customer experiences.Promote digital transformation initiatives to improve business processes...


  • Segrate, Lombardia, Italia Dsm-Firmenich A tempo pieno

    Job SummaryThe Specialist Customer Care plays a key role in supporting the Account Manager in managing customers and often acts as the first contact for the customer in case of information and problems related to order management.Key ResponsibilitiesManage communication with customersProcess orders and monitor order flowCooperate with other departments...


  • Segrate, Lombardia, Italia Dsm A tempo pieno

    At DSM, we're seeking a highly skilled Customer Experience Manager to join our team in Segrate, Italy. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service and support to our clients. This is a hybrid position, offering the perfect blend of remote and on-site work.The ideal candidate will possess...


  • Segrate, Lombardia, Italia Triumph International A tempo pieno

    Thriving in a Dynamic EnvironmentTriumph International is seeking an exceptional Customer Success Operations Specialist to join our team in Segrate, Italy. This role is a key position within our Customer Success Operations Department, responsible for ensuring seamless operations and exceptional customer experiences.Key ResponsibilitiesMonitor and maintain...


  • Segrate, Lombardia, Italia Cathay Investments A tempo pieno

    Cathay Investments is a leading distributor of premium products to the Composite industry in Europe.We are seeking a dedicated and enthusiastic Customer Service Specialist to provide excellent customer service to our customers as well as support our Account Managers with their daily activities for our team in Segrate, Italy.This role is full-time and fully...


  • Segrate, Lombardia, Italia Adecco Italia A tempo pieno

    Il nostro team di Adecco Italia è alla ricerca di un Customer Service Specialist per una multinazionale farmaceutica di Segrate. Come membro del team di assistenza clienti, sarai responsabile di gestire le richieste dei clienti e fornire un servizio eccellente nel rispetto delle linee guida stabilite. Sarai in contatto costante con i clienti attraverso...


  • Segrate, Lombardia, Italia Synergie Italia S.p.a. A tempo pieno

    Job Title: Customer Care SpecialistLocation: Segrate (MI)Job Type: Temporary contract - Maternity leave replacementJob Description:Synergie Italia, a leading employment agency, is seeking a CUSTOMER CARE SPECIALIST to join our team. The successful candidate will play a key role in supporting the Account Manager in managing customers and acting as the first...

  • Specialista Customer Care

    4 settimane fa


    Segrate, Lombardia, Italia Manpowergroup A tempo pieno

    Descrizione del Ruolo:Il nostro team di Manpower è alla ricerca di un Specialista Customer Care per supportare l'Account Manager nella gestione dei clienti e garantire un'esperienza di servizio eccellente. Responsabilità Principali: Gestire la comunicazione con i clienti Elaborare e monitorare il flusso degli ordini Collaborare con i reparti interni e...


  • Segrate, Lombardia, Italia 3240 Kyndryl Italia S.P.A. A tempo pieno

    About the RoleWe are seeking a Customer Technology Advisor to join our dynamic team at Kyndryl. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers.As a trusted ally and visionary, you will deliver unique and differentiated value to our customers through captivating show-and-tell...

  • Specialista Customer Care

    4 settimane fa


    Segrate, Lombardia, Italia ManpowerGroup A tempo pieno

    Manpower Filiale Business Professional di Peschiera Borromeo è alla ricerca di un professionista qualificato per il ruolo di Specialist Customer Care. Questo ruolo chiave supporta l'Account Manager nella gestione dei clienti ed è spesso il primo contatto per le richieste e i problemi relativi agli ordini.Le principali responsabilità del ruolo sono:Gestire...


  • Segrate, Lombardia, Italia Cathay Investments A tempo pieno

    Job Title: Customer Service RepresentativeJob Overview:We are seeking a skilled Customer Service Representative to provide excellent customer service to our clients. The ideal candidate will have a strong understanding of customer needs and be able to resolve issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues promptly and...


  • Segrate, Lombardia, Italia Triumph International A tempo pieno

    Triumph International is a global leader in the lingerie sector, with a diverse product portfolio sold in over 80 countries. Our company has a strong presence in Europe and Asia, with a network of 20,000 wholesale customers and 2,300 controlled points of sale. We are committed to providing excellent service to our customers, ensuring quality products and a...


  • Segrate, Lombardia, Italia Synergie Sede A tempo pieno

    Join Synergie Sede, a leading employment agency, as a Customer Service Representative. This role plays a key part in supporting the Account Manager in managing customers and acting as the first point of contact for information and problems related to order management.Key Responsibilities:Manage communication with customersProcess orders and monitor order...


  • Segrate, Lombardia, Italia DSM A tempo pieno

    Quality Assurance SpecialistAt DSM, we're committed to creating better futures for customers, communities, people, and the planet. As a Quality Assurance Specialist, you'll play a critical role in ensuring the compliance with all implemented and certified standards (ISO 9001 and feed safety standards).Your Key Responsibilities• Conduct thorough reviews of...


  • Segrate, Lombardia, Italia Cathay Investments A tempo pieno

    Customer Service RepresentativeCathay Investments is seeking a dedicated and enthusiastic Customer Service Representative to provide excellent customer service to our customers and support the Account Managers with their daily activities.Key Responsibilities:Handle front and back office activitiesProcess and manage sales orders efficientlyRespond to customer...


  • Segrate, Lombardia, Italia Triumph International A tempo pieno

    Deliver Exceptional Customer Service and Drive Sales GrowthTriumph International is seeking a skilled Sales and Inventory Specialist to join our team in Italy. As a key member of our sales department, you will be responsible for managing existing customer relationships and identifying new business opportunities.Your Key Responsibilities:Manage and Analyze...


  • Segrate, Lombardia, Italia DSM A tempo pieno

    Job Title: Quality Assurance Specialist - Process ExpertAt DSM, we are committed to quality and excellence in all aspects of our business. We are seeking a talented Quality Assurance Specialist to join our team and contribute to the development of our global quality processes.Your Key Responsibilities:Review and validate production documentation to ensure...

  • Customer Solutions Expert

    4 settimane fa


    Segrate, Lombardia, Italia 3240 Kyndryl Italia S.P.A. A tempo pieno

    About the RoleWe are seeking a skilled Customer Solutions Expert to join our dynamic team at Kyndryl Italia S.P.A. As a Customer Solutions Expert, you will be responsible for providing technical expertise and guidance to our customers, helping them to achieve their business objectives through the effective use of technology.Key ResponsibilitiesProvide...


  • Segrate, Lombardia, Italia Zimmer Biomet A tempo pieno

    About the RoleZimmer Biomet is a global leader in medical technology, and we're seeking a skilled Clinical Support Specialist to join our team.Key ResponsibilitiesPromote new and existing products to assigned and prospective customers, ensuring sales targets are met while delivering exceptional customer satisfaction.Develop and maintain strong relationships...