Guest Service Manager
2 giorni fa
We are seeking a highly skilled and experienced Assistant Manager Guest Service to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel services.
Key Responsibilities:- Provide exceptional guest service and ensure a high level of customer satisfaction
- Optimize hotel occupancy and room rates through effective sales and marketing strategies
- Handle guest complaints and issues professionally and effectively
- Assist the Guest Service Manager in operating a highly proficient and productive guest services team
- Conduct training for the Guest Service team and assist in formulating new procedures and directives to improve department performance
- Front Office background and experience in a similar role
- Strong understanding of hotel operations, including front desk, reception, reservations, and outlet services
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
-
Guest Relations Manager
4 settimane fa
Florence, Toscana, Italia Accor Hotels A tempo pienoJob DescriptionKey Responsibilities:Prepare for daily VIP arrivals by allocating rooms, amenities, and special requests.Ensure Mis-en-place is ready for VIP arrival, including registration cards, room keys, and welcome drinks.Provide exceptional customer service, responding promptly to guest requests and inquiries.Resolve guest complaints and liaise with...
-
Guest Service Manager
1 mese fa
Florence, Toscana, Italia Accor A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Guest Service Manager to join our team at Accor. As a key member of our Front Office team, you will be responsible for leading and inspiring our receptionists to deliver exceptional customer experiences for our guests.Key ResponsibilitiesLead the Front Office team to achieve exceptional customer...
-
Guest Service Manager
4 settimane fa
Florence, Toscana, Italia Ennismore A tempo pienoJob Description**About the Role**We are seeking a highly skilled and experienced Guest Service Manager to join our team at Ennismore in Florence. As a key member of our Front Office team, you will be responsible for leading and inspiring our receptionists to deliver exceptional customer experiences for our guests.**Key Responsibilities**Lead the day-to-day...
-
Guest Service Manager
2 settimane fa
Florence, Toscana, Italia Accor A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Guest Service Manager to join our team at Accor. As a key member of our Front Office team, you will be responsible for leading and inspiring our receptionists to deliver exceptional customer experiences for our guests.Key ResponsibilitiesLead the Front Office team to achieve exceptional customer...
-
Guest Service Manager
2 giorni fa
Florence, Toscana, Italia Accor A tempo pieno{"What We're Looking For...": "We're looking for individuals who are passionate about hospitality and have a positive impact on the people they interact with. You should be a natural leader, able to inspire and motivate your team to create a memorable experience for our guests. If you're familiar with Opera or similar front desk operating systems and...
-
Bell Service Manager
6 giorni fa
Florence, Toscana, Italia Collegio alla Querce A tempo pienoBell Captain Job DescriptionAt Collegio alla Querce, we are seeking a skilled Bell Captain to lead our team of bellmen in providing exceptional guest service and ensuring seamless arrivals and departures at our luxury hotel.Key Responsibilities:Supervise and Lead a Team: Oversee a team of bellmen to deliver outstanding guest service and ensure efficient...
-
Guest Services Coordinator
2 mesi fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons: Four Seasons is driven by our team. We are a group of individuals who strive for excellence, continuously pushing our limits and treating each other with respect and kindness. Our global team members create unforgettable experiences for our guests, residents, and partners through a dedication to luxury and heartfelt service. We...
-
Guest Services Coordinator
2 mesi fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a group of individuals dedicated to personal growth, striving for excellence, and treating one another with respect and kindness. Our staff worldwide crafts remarkable experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We...
-
Guest Services Representative
2 ore fa
Florence, Toscana, Italia Collegio alla Querce A tempo pienoUnlock a World of HospitalityAt Collegio alla Querce, we're seeking a skilled Guest Services Agent to join our team. As the face of our establishment, you'll be responsible for ensuring every guest enjoys a seamless and memorable stay.Key Responsibilities:Welcome guests upon arrival, facilitate efficient check-in processes, and ensure accurate and timely...
-
Guest Services Coordinator
1 mese fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals who strive for excellence, pushing our limits and treating one another with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a commitment to luxury and...
-
Overnight Guest Services Coordinator
1 mese fa
Florence, Toscana, Italia Accor A tempo pienoCompany Overview Accor Full-time, permanent position Accor is a leading global hospitality group, known for its commitment to providing exceptional guest experiences. With a diverse portfolio of hotels and brands, we pride ourselves on creating welcoming environments that reflect the local culture and community. Our latest venture will feature a stunning...
-
Guest Services Agent
4 settimane fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons Hotels and ResortsFour Seasons Hotels and Resorts is a global leader in luxury hospitality, with a commitment to delivering exceptional guest experiences. Our team of dedicated professionals is passionate about creating unforgettable moments for our guests, and we're looking for talented individuals to join our team.The Role of Guest...
-
Guest Services Coordinator
1 mese fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a diverse group of individuals dedicated to personal growth, striving for excellence, and treating each other with respect and kindness. Our staff worldwide crafts unforgettable experiences for our guests, residents, and partners through a commitment to luxury infused with genuine...
-
Assistant Front Office Manager
1 settimana fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Italian Hospitality Collection. As a key member of our front office team, you will be responsible for delivering exceptional guest service, managing day-to-day operations, and ensuring that our hotel meets the highest standards of luxury and...
-
Guest Services Representative
20 ore fa
Florence, Toscana, Italia Auberge Resorts A tempo pienoAuberge Resorts CollectionWe are seeking a skilled Guest Services Agent to join our team at Collegio alla Querce, Auberge Resorts Collection. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key Responsibilities:Welcome guests upon arrival...
-
Front Office Manager Assistant
4 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAssistant Front Office ManagerAs a key member of our front office team, you will play a vital role in delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary responsibility will be to support the Front Office Manager in managing all aspects of the front office, including staffing, training, and guest service.Key...
-
Guest Services Agent
1 mese fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global luxury hospitality company, renowned for its exceptional service and high-end amenities. With over 100 hotels and resorts worldwide, we offer a unique opportunity for talented individuals to build a successful career in the hospitality industry.About the Role:The Guest Services...
-
Front Office Manager Assistant
3 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAssistant Front Office ManagerAs a key member of our front office team, you will play a vital role in delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary responsibility will be to support the Front Office Manager in managing all aspects of the front office, including staffing, training, and guest service.Key...
-
Front Office Manager Assistant
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAssistant Front Office ManagerAs a key member of our front office team, you will play a vital role in delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary responsibility will be to support the Front Office Manager in managing all aspects of the front office, including staffing, training, and guest service.Key...
-
Front Office Manager Assistant
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAssistant Front Office ManagerAs a key member of our front office team, you will play a vital role in delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary responsibility will be to support the Front Office Manager in managing all aspects of the front office, including staffing, training, and guest service.Key...