Guest Experience Coordinator

3 settimane fa


Milano, Lombardia, Italia Meininger Hotels A tempo pieno
Job Summary

We are seeking a highly skilled and motivated Receptionist to join our team at MEININGER Milano Lambrate. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities

* Act as a host and create memorable stays for our guests
* Manage welcome and good-bye processes, including check-ins and check-outs
* Respond to guest inquiries and provide advice on local attractions and services
* Perform operational and administrative tasks, such as invoicing and quality checks
* Work collaboratively with the F&B team to provide excellent service

Requirements

* Initial experience in hospitality
* Outgoing personality and ability to work in a dynamic environment
* Excellent communication skills and fluency in Italian and English
* Good knowledge of front office systems

What We Offer

* Competitive compensation package
* Opportunities for growth and development
* Collaborative and inclusive work environment
* Language courses and employee events

How to Apply

We welcome candidates from diverse backgrounds to apply. Please submit your CV and let us know why you would be a great fit for our team.

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