International Operations Coordinator

2 giorni fa

Napoli, Campania, Italia Indie campers A tempo pieno
About Us

Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

We have welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our comprehensive array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles.

The Role

We are seeking university students or recent graduates who are eager to gain genuine work experience, vocational placement, or an internship in our Depot in Melito di Napoli - Naples.

As an International Operations Intern, you will represent our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.

Key Responsibilities
  • Front-office activities:
    • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campervans and road trip extras and kits.
    • Quality control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
    • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You like international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset, thriving to create solutions, and feeling comfortable with getting your hands dirty.
  • You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.
What We Offer
  • All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and the possibility of integration in Indie Campers after the internship.

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