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Client Relationship Manager
2 mesi fa
Position Overview
As the Client Relationship Manager for Veeva Development Cloud, you will play a crucial role in representing the Vault Development Cloud and Quality Solutions (Clinical, Quality, and Safety) for selected Pharmaceutical and Biotech organizations. Your key responsibilities will involve cultivating and enhancing relationships within the accounts, acquiring new business, managing renewals, and consistently delivering innovative solutions.Key Responsibilities
- Develop and maintain relationships with essential stakeholders across Business, IT, and executive levels.
- Take ownership of creating and executing account vision, strategy, and operational methodologies.
- Act as the advocate for your clients within Veeva by prioritizing their needs and ensuring their satisfaction.
- Navigate complex sales processes, leveraging both internal and external resources as necessary.
- Stay informed about industry developments and engage clients in addressing their business challenges.
- Demonstrate urgency, integrity, and a strong customer focus in all interactions.
- Achieve or surpass pipeline generation and revenue objectives.
Qualifications
- Over 5 years of combined experience in sales, account management, and consulting services.
- At least 3 years of account management experience within the Life Sciences sector.
- Proven success in meeting and exceeding sales targets.
- Experience in Enterprise Sales related to Life Science Software Solutions.
- Strong skills in strategic account planning and execution.
- Exceptional written, verbal, interpersonal, and presentation abilities.
- Capability to engage with a diverse range of clients, from end users to C-level executives.
- Highly self-motivated with the ability to work independently.
- A genuine passion for addressing customer business challenges.
- Team-oriented mindset.
- Fluency in Italian and English at a business level.
Preferred Qualifications
- Familiarity with R&D software solutions, particularly in Clinical, Quality, and Safety domains.
Veeva is dedicated to fostering a culture of inclusion and building a diverse workforce. We value individuals for their unique contributions and experiences, which enhance our teams.