Customer Service Representative

4 settimane fa


Bardi, Emilia-Romagna, Italia Adecco A tempo pieno

Adecco Italia S.p.A. is seeking a leased employee to provide customer support through various channels, including phone calls, emails, and social media. The ideal candidate will have excellent communication skills, a good level of English, and proficiency in Office/Excel.

Key Responsibilities:

  • Manage incoming queries via phone, email, and social media.
  • Assess customer needs and provide accurate information.
  • Build relationships with customers through open communication.
  • Handle complaints and provide solutions within time limits.
  • Keep records of customer interactions.

Requirements:

  • Similar experience in a customer service role.
  • Good level of English language.
  • Good use of Office/Excel.


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