Customer Service Representative
4 settimane fa
Adecco Italia S.p.A. is seeking a leased employee to provide customer support through various channels, including phone calls, emails, and social media. The ideal candidate will have excellent communication skills, a good level of English, and proficiency in Office/Excel.
Key Responsibilities:
- Manage incoming queries via phone, email, and social media.
- Assess customer needs and provide accurate information.
- Build relationships with customers through open communication.
- Handle complaints and provide solutions within time limits.
- Keep records of customer interactions.
Requirements:
- Similar experience in a customer service role.
- Good level of English language.
- Good use of Office/Excel.
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