Business Process Manager

3 settimane fa


Trecate, Piemonte, Italia GXO Logistics, Inc. A tempo pieno

About the Role:

The Business Process Manager will be responsible for monitoring, consolidating, and reporting on service KPIs for the depot in the Business Unit. This will involve interfacing with the Business Unit Director, Depot Managers, and Operations Managers to ensure alignment and effective communication.

Key Responsibilities:

  • Propose and implement continuous process improvement projects, including passive and active economic derivatives, to enhance operational efficiency and customer satisfaction.
  • Liaise with Depot and Operations Managers to plan and coordinate work activities, ensuring alignment with service KPIs.
  • Participate in the coordination and implementation of development, re-engineering, and improvement projects within the Business Units, in collaboration with the Business Unit Program Manager, Sales, and Solution Design Management.
  • Interface with clients to analyze problems and propose solutions, ensuring effective communication and issue resolution.
  • Develop and manage profit and loss accounts for warehousing and distribution projects, in coordination with the manager and Administration, Finance, and Control department.
  • Design warehouse layouts to meet client needs, ensuring optimal space utilization and operational efficiency.
  • Submit commercial offers to the Board and/or customers, in coordination with Commercial Management and Solution Design department.
  • Elaborate and prepare project cost modeling, in coordination with company departments involved, including HSE, Human Resources, ICT, Legal, Administration, Finance, and Control.
  • Ensure compliance with work safety regulations and safety procedures to protect company assets and employees.

Requirements:

  • Degree in Management Engineering, Logistics, or Economics.
  • At least 5 years' experience in managing complex projects in the logistics sector for multinational and multi-site companies.
  • Proven project management skills and excellent knowledge of the English language.
  • Excellent knowledge of the Office Package, including Excel and PowerPoint, and good knowledge of Autocad and AS400.
  • Analysis and synthesis skills, confidentiality, good communication, interpersonal, and management skills, problem-solving, and flexibility.

About GXO Logistics, Inc.:

GXO Logistics, Inc. is a leading logistics company that aims to deliver exceptional service and operational excellence. We are committed to providing a safe and inclusive work environment, and we are looking for talented individuals to join our team.



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