Technical Sales Support Professional

1 giorno fa

Milano, Lombardia, Italia Siemens S.p.A. A tempo pieno
Join Siemens S.p.A. as a Technical Sales Support Professional

We are looking for a talented individual to join our team as a Technical Sales Support Professional in the Building Products BU area. As a Technical Sales Support Professional, you will be responsible for supporting sales during tender and offer preparation, acting as a direct point of contact for customers and outside sales teams, and providing technical support during on-site problems and after-sales requests.

Key Responsibilities:
  • Support sales during tender and offer preparation in product selection, application questions, and other pre-sales activities
  • Act as direct point of contact for customers and outside sales teams for pre and after-sales requests via email, telephone, and other channels
  • Provide technical support during on-site problems, configuration, commissioning, and all other after-sales requests
  • Work across channels where applicable and thus also across sales teams
  • Process-oriented approach: standardized interface to customers, escalation, and relationships within the Regional Country and our Head Quarters (Switzerland and Germany)
  • Ability to manage all customer requirements and work closely with the sales department to identify and manage potential critical issues
  • Business trips, with a tutor, in Italy for customer visits and rarely abroad for international meetings and/or for refresher trainings at our Head Quarters
Requirements:
  • You have less than 30 years of age, in accordance with the Italian apprenticeship contract
  • You are a fresh graduate or have a technical academic background
  • Proficiency in English and Italian
  • Customer orientation
  • Team player ability, strong communication & interpersonal skills
  • Ability to work in a changing environment
  • Passion to never-stop growing
  • Respect and appreciation of each person's uniqueness, willingness to co-create and share knowledge
  • Eligibility to work in Italy
What We Offer:
  • Flexibility: trustful environment with an inclusive and flexible way of working driven by results, hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement
  • Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options
  • Never stop growing: plenty opportunities for continuous and individual learning journeys
  • An inclusive team culture where you can be yourself

Siemens S.p.A. is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

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