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VP of North America Sales
2 mesi fa
We are seeking a highly experienced and results-driven VP of North America Sales to lead our sales efforts for Twilio Flex, our groundbreaking global digital contact center platform. As a key member of our leadership team, you will be responsible for driving revenue growth, developing and executing sales strategies, and building a high-performing sales organization.
Key Responsibilities- Develop and execute regional sales and GTM strategies to deliver significant revenue growth in the contact center and customer engagement market.
- Recruit, empower, and retain world-class sales, sales engineering, and partnership teams that consistently deliver against sales and revenue growth targets.
- Develop annual sales targets, monthly and quarterly sales forecasts, and present accurate and timely reporting of results to management.
- Collaborate closely with colleagues across the wider GTM organization, including partners, services, sales ops, marketing, support, and more.
- Play an active role in sales activities with enterprise customers and partners, and help the team identify and close Flex's largest opportunities.
- Work closely with key customers to ensure post-sales teams drive success through ongoing delivery and support.
- Identify and drive operational efficiencies to make Flex as successful as possible.
- Engage with customers and implementation partners to ensure a clear understanding of their needs and priorities.
- Partner closely with the product team to influence both the near and long-term roadmap.
- 10 years' experience driving ambitious sales and GTM results selling innovative contact center technology solutions and/or related customer engagement solutions to enterprise customers.
- Strong functional expertise in sales and sales management with a minimum of 8 years experience leading successful software sales and GTM teams.
- Demonstrated ability to recruit, develop, retain, and inspire leaders and teams across direct sales, sales engineering, and partnerships.
- Track record driving growth with consistency, repeatability, and scalability.
- Experience developing customer-driven sales strategies that cut across all GTM functions, as well as influence and inform product development.
- Proven ability to build and grow an organization: understands the drivers of how to change a culture, assess performance, continuously innovate a sales organization, and build capability.
- Deep domain expertise in the contact center and/or customer engagement industries with the ability to speak with authority to the needs of senior executives charged with delivering superlative customer experiences.
- Experience operating in a fast-paced environment, as well as at significant scale.
We offer a competitive salary, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. This role is eligible to earn commissions and participate in our equity plan.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
