Partner Success and Adoption Strategist

4 settimane fa


Roma, Lazio, Italia Cisco Systems, Inc. A tempo pieno

Company Overview

Cisco Systems, Inc. is a leading provider of networking equipment and software solutions. As the Internet's optimists, we strive to power a more inclusive, digital future for everyone.

About the Job

We are seeking an experienced Partner Success and Adoption Strategist to join our team. This role will be responsible for driving software adoption across our partner ecosystem, enabling partners to build successful customer success practices. The ideal candidate will have a strong focus on enabling partners to drive customer adoption of solutions and increase their success.

Key Responsibilities:

  • Develop and execute adoption plans across technology portfolio, including Security, Observability, and Networking.
  • Collaborate with partners to enable them to own the adoption of Cisco Software through available programs.
  • SUPPORTING PARTNERS in delivering Success Programs and initiatives with their customers, providing insights to optimize these programs.
  • FACILITATING WORKSHOPS AND TRAINING SESSIONS to educate partners on our products, using successful case studies to drive onboarding.
  • Acting as a liaison between Partners and Cisco's CX product teams, sharing feedback to advise on product development and improvements.
  • Managing services and service creation.
  • Supervising and reporting on the progress of adoption initiatives, assessing their impact, and iterating on strategies as needed.

Requirements:

  • Experience with development and execution of adoption plans across technology portfolio (e.g. Security, Observability, Networking).
  • 2 years of Partner enablement including software adoption across Partner ecosystem/building service propositions with partners.
  • Experience of building and driving strong relationships within the partner and partner sales community based on trust.
  • Experience leading virtual cross-functional teams in a matrix organization and building positive collaborative relationships.
  • Experience with recurring revenue concepts, margin and attrition.

Benefits:

  • $124,000 - $145,000 estimated salary range in the U.S. and/or Canada locations, not including equity or benefits.
  • 10 days off each year to give back to the community.
  • Diversity and inclusion at the heart of everything we do.
  • A dynamic work environment with opportunities for growth and development.

How We Work:

We're a team that values collaboration, innovation, and inclusivity. If you're passionate about making a difference in the world and driving adoption of cutting-edge technology, we'd love to hear from you



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