Executive Hotel Manager

7 giorni fa

Venezia, Veneto, Italia Antal International A tempo pieno

Job Title: Executive Hotel Manager

Job Summary:

We are seeking an experienced Executive Hotel Manager to lead our 5*L Resort team. As a key member of our management team, you will be responsible for the day-to-day operations of the hotel, including managing employees, planning, marketing, coordinating, and administering hotel services.

Key Responsibilities:

  • Collaborate with executive-level management to develop performance goals and long-term operational plans for Room, Food and Beverage, and Event Departments.
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
  • Set strategic goals for operational efficiency and increased productivity.
  • Work with managers to develop financial and budgetary plans.
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
  • Plan, monitor, and analyze key metrics for the day-to-day performance of operations to ensure efficient and timely completion of tasks.
  • Identify and implement process improvements that will maximize output and minimize costs.
  • Uphold organizational policies and standards, ensuring legislative regulations are followed.
  • Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.
  • Plan and organize hotel activities to drive sales.
  • Manage and monitor hotel expenses.
  • Manage and track hotel inventory.
  • Plan and implement marketing campaigns with marketing teams.
  • Build and maintain strong relationships with visitors and clients.
  • Build relationships with vendors.
  • Suggest and implement new ideas.
  • Determine Key Performance Indicators (KPIs).
  • Track KPIs and produce reports.
  • Hire and on-board new hotel staff.
  • Evaluate staff performance.
  • Ensure safety and adherence to rules and regulations.
  • Prepare and manage schedules and shifts.

Requirements:

  • Minimum 2 years of experience in a General Manager role.
  • Previous experience in an international hotel group is a plus.
  • Bachelor's degree in business administration, hotel management, or related field.
  • Fluent in English and Italian (written and spoken).
  • People manager used to large teams.
  • Strong commercial acumen.
  • Experience in managing budgets, revenue proposals, and forecasting results.
  • In-depth knowledge of the hotel/leisure/service sector.
  • Passionate about operations with a hands-on attitude.
  • Strong leadership skills to effectively manage and motivate the team to achieve high performance and exceed targets.
  • Accountable and resilient.
  • Ability to work under pressure.

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