Service Specialist Manager

4 giorni fa

Milano, Lombardia, Italia Sungrow Europe A tempo pieno


Your mission

Hey there and welcome to your new Opportunity as a Service Commercial Specialist with us
This is a Part-time position, 30hs weekly.

Role Purpose:
Support the Italian market in securing service contracts and managing standard service commercial activities, while coordinating direct service offers with the SCS team.

Core Responsibilities (SCM)
1. Business Insights
- Analyze market trends, competitors' service strategies and pricing.
- Identify customer needs and provide structured market insights to the SCM organization.

2. Cost Improvement
- Support cost structure analysis for service proposals and pricing optimization.
- Collaborate with Finance on profitability evaluation and quotation estimates when required.

3. Proposal Competitiveness
- Support pre-tender clarification and preparation of service proposal content.
- Ensure competitive, aligned service offers in support of Italian Sales teams.

4. Commercial Terms Management
- Prepare and review standard SA / LTSA service contract terms.
- Support negotiations and ensure compliance, contract registration and handover.

5. Direct service offers in coordination with SCS
- Prepare direct service offers in CRM (spare parts, warranty extensions, training, site visits).
- Coordinate with SCS and act as first contact point for Italian customers on non-LTSA requests.

Your profile

All right, let`s have a look into your background, shall we? We want you to feel happy with this position, therefore you should a person that has the following background: Self-motivated and performance driven.
  • So, your background should be either one of the two:
    • A business degree with a certain affinity to technology/energy
    • An engineering background with a commercial focus.
  • Ideally you have worked in a similar role for ~3 years.
  • a solid language package: Italian and English at least C1
  • Creative and passionate person with upbeat spirit and "Yes, we can" mentality
  • Proactive, dynamic and task-oriented


Why us?

The discourse of this decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right? But the true discourse for this decade lies in energy
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of 
And now, for this decade, we are increasing our game, and You, You might become part of it
Besides that, many things await You:
  • Opportunities for Career advancement
  • Attractive Compensation & Benefits
  • Bonus payment based on pre-agreed and signed KPI agreements
  • Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China


About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All

With 870+GW of clean power presently installed worldwide, we are on the road to success

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like

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