After sales service
2 mesi fa
Hofmann Services , ricerca per Società cliente operante nel settore metalmeccanico.
La risorsa fornirà assistenza tecnica da remoto. In particolare si occuperà di:
- rispondere alla chiamate dei clienti per approfondire le problematiche riscontrate;
- individuazione del problema e supporto nella risoluzione;
- gestione ticket;
- interfacciarsi direttamente con i colleghi dell'ufficio tecnico per la risoluzione dei problemi;
- organizzazione delle spedizioni relative ai ricambi.
Requisiti:
- Diploma ad indirizzo tecnico;
- Ottime conoscenze meccaniche o elettriche, preferibilmente entrambe;
- Buona conoscenza della lingua inglese parlata e scritta;
- Esperienza pregressa di lavoro a stretto contatto con i clienti di almeno due anni;
- Preferibile esperienza nella stessa mansione in aziende di costruzione di macchinari.
Si offre: Contratto a tempo indeterminato, RAL da valutare in base all'effettiva esperienza della risorsa (indicativamente 32K-35K).
Luogo di lavoro: Carvico.
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