Claims & Customer Service Associate

3 settimane fa

Milano, Italia AXA A tempo pieno

AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan.

Type of contract: Fixed Term Contract

Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team.

According to skills, experience and performance Claims and Customer Associates are classified as follows: Entry Level Associate (Junior), Experienced Associate (EXP) and Senior Associate (Master)

**The Claims & Customer Service Associate **will have to demonstrate strong performance**:

- Provide good service to customers (Junior, EXP, Master)
- Achieve and surpass customer expectations (Junior, EXP, Master)
- Act as a point of reference for colleagues (Master)
- Champion and support change (Master)
- Act as a point of reference in the Manager’s absence (Master)
- Demonstrate ability to analyse and interpret data (EXP, Master)

Join a Company that helps protect forests At AXA Partners, we plant a tree for each new recruit (permanent) (To find out more about the Reforest program, click here).

**Your Profile**
**Education, Professional Qualifications and Experience**
- Experience in a similar function or in a customer call centre will be a plus
- Customer service orientated and able to work under pressure
- High degree of responsibility, analytical and able to think “out of the box”
- Experience in claims handling will be a plus
- English Speaker
- Energetic with commitment to deliver

**About AXA**

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

**About the Entity**

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

**What We Offer**

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

  • Claims & Customer Service Associate

    3 settimane fa

    Milano, Italia AXA Partners A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan. Type of contract: Fixed Term Contract Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team. According to skills, experience and performance Claims and Customer Associates are classified as...

  • Claims & Customer Service Associate

    3 settimane fa

    Milano, Italia AXA A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan. Type of contract: Fixed Term Contract Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team. According to skills, experience and performance Claims and Customer Associates are classified as...

  • Claims & Customer Service Associate

    2 settimane fa

    Milano, Italia Axa Partners A tempo pieno

    AXA Partners Italy is looking for a Claims Customer Service Associate based in Milan.Type of contract: Fixed Term Contract Reporting to the Operations for Credit Lifestyle Protection, this role will be a member of the Claims Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows: Entry...

  • Claims & Customer Service Associate

    2 settimane fa

    Milano, Italia Axa Partners A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan.Type of contract: Fixed Term ContractReporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows:...

  • Claims & Customer Service Associate

    2 settimane fa

    Milano, Italia Axa A tempo pieno

    AXA Partners Italy is looking for a Claims Customer Service Associate based in Milan.Type of contract: Fixed Term Contract Reporting to the Operations for Credit Lifestyle Protection, this role will be a member of the Claims Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows: Entry...

  • Claims & Customer Service Associate

    2 settimane fa

    Milano, Italia Axa A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan.Type of contract: Fixed Term ContractReporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows:...

  • Customer Service Representative

    1 settimana fa

    Milano, Lombardia, Italia Axa Partners A tempo pieno

    Job Title: Claims & Customer Service AssociateAbout the Role:We are seeking a highly skilled Claims & Customer Service Associate to join our team at AXA Partners Italy. As a Claims & Customer Service Associate, you will be responsible for providing excellent customer service and handling claims in a timely and efficient manner.Key Responsibilities:Provide...

  • Customer Service Representative

    1 settimana fa

    Milano, Lombardia, Italia Axa A tempo pieno

    About the RoleWe are seeking a skilled Claims & Customer Service Associate to join our team in Milan. As a key member of our Claims & Customer Service Team, you will be responsible for providing exceptional customer service and handling claims in a timely and efficient manner.Key ResponsibilitiesProvide good service to customersAchieve and surpass customer...

  • Customer Service Associate

    1 mese fa

    Milano, Lombardia, Italia TE Connectivity A tempo pieno

    Unlock Your Potential with TE ConnectivityAt TE Connectivity, we're committed to creating a safer, more connected, and sustainable world. As a Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Job OverviewWe're seeking a highly motivated and organized individual to join our AD&M...

  • Claims Advisor

    3 settimane fa

    Milano, Lombardia, Italia IT001 Marsh Spa A tempo pieno

    Job Title: Associate Claims AdvisorAbout the Role:We are seeking a highly skilled Associate Claims Advisor to join our Claims Advisory Team in Milan. As a key member of our team, you will be responsible for providing exceptional claims service to our clients, ensuring that their claims are handled efficiently and effectively.Key Responsibilities:Collaborate...

  • Associate Claims Advisor

    7 mesi fa

    Milano, Italia Marsh McLennan Companies A tempo pieno

    Description: Marsh is seeking candidates to join our Claims Advisory Team as an Associate Claims Advisor based in Milan.   What can you expect? At Marsh, we are best positioned to assist Clients by using our expertise, market knowledge, and relationships to develop a transparent resolution strategy. Our aim is to make sure there are no...

  • Customer Service Associate

    4 settimane fa

    Milano, Italia Te Connectivity A tempo pieno

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAn opportunity has arisen for a permanent 'Customer Service Associate' within the AD&M team based in Italy. The purpose of this role is to interact with customers, company sales and/or service...

  • Customer Service Associate

    1 giorno fa

    Milano, Lombardia, Italia TE Connectivity A tempo pieno

    At TE Connectivity, we are seeking a talented Customer Service Associate to join our team. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Be the primary interface with direct account responsibility for accounts...

  • Claims Specialist Casualty

    2 mesi fa

    Milano, Italia Xl Catlin A tempo pieno

    Job Description - Claims Specialist Casualty (14003000R1D20240904)Claims Specialist CasualtyAs part of the Claims division of the branch, the key Claims function mission is to proactively manage claims from notification to settlement, providing high quality customer service and reaching an effective outcome, in the most cost effective and profitable...

  • Customer Service Associate

    2 settimane fa

    Milano, Lombardia, Italia TE Connectivity A tempo pieno

    Job SummaryTE Connectivity is seeking a Customer Service Associate to join our team in Italy. As a key member of our AD&M team, you will be responsible for interacting with customers, sales, and service representatives to handle pre-sales and post-sales service functions.Key Responsibilities:Be the primary interface with direct account responsibility for...

  • Customer Service Associate

    2 mesi fa

    Milano, Italia Te Connectivity Corporation A tempo pieno

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewAn opportunity has arisen for a permanent 'Customer Service Associate' within the ADM team based in Italy.The purpose of this role is to interact with customers, company sales and/or service...

  • Associate Claims Advisor

    1 mese fa

    Milano, Italia Mercer A tempo pieno

    Marsh is seeking candidates to join our Claims Advisory Team as an Associate Claims Advisor based in Milan.What can you expect? At Marsh, we are best positioned to assist Clients by using our expertise, market knowledge, and relationships to develop a transparent resolution strategy.Our aim is to make sure there are no surprises and that claims are settled...

  • Customer Service Associate

    5 mesi fa

    Milano, Italia TE Connectivity A tempo pieno

    An opportunity has arisen for a permanent ‘Customer Service Associate’ within the AD&M team based in Italy. The purpose of this role is to interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. **Responsibilities**: - Be the primary interface on a day-to-day basis with...

  • Customer Service Associate

    1 settimana fa

    Milano, Lombardia, Italia TE Connectivity A tempo pieno

    Job OverviewAn exciting opportunity has arisen for a Customer Service Associate within the AD&M team based in Italy. The purpose of this role is to interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.Responsibilities:Be the primary interface on a day-to-day basis with direct...

  • Claims Specialist Casualty

    2 mesi fa

    Milano, Italia Xl Catlin A tempo pieno

    Job Description - Claims Specialist Casualty (14003000R1D20240904) Claims Specialist Casualty As part of the Claims division of the branch, the key Claims function mission is to proactively manage claims from notification to settlement, providing high quality customer service and reaching an effective outcome, in the most cost effective and profitable...