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Fleet and Customer Support

5 mesi fa


Venezia, Italia SIXT Italy A tempo pieno

Descrizione dell'azienda

Siamo uno dei principali fornitori di servizi di mobilità a livello mondiale con un fatturato di quasi 2,28 miliardi di euro e 6.400 dipendenti in tutto il mondo. La nostra piattaforma di mobilità ONE unisce i nostri prodotti SIXT rent (noleggio auto), SIXT share (car sharing), SIXT ride (servizi taxi e chauffeur), SIXT+ (auto abbonamento) e fornisce ai nostri clienti l'accesso a una flotta di 242.000 veicoli, i servizi di 2.500 partner e 5 milioni di autisti in tutto il mondo. Insieme ai nostri partner commerciali in franchising, operiamo in più di 110 paesi con circa 2.180 stazioni di noleggio. Per noi di SIXT, un'esperienza di prima categoria e un servizio clienti eccezionale sono le priorità. Ci affidiamo a un solido spirito imprenditoriale e a una stabilità a lungo termine e orientiamo la nostra strategia aziendale alla lungimiranza. Vuoi rivoluzionare il mondo della mobilità e salire a bordo con noi? Candidati ora

Descrizione del lavoro

**Responsabilità**:

- Accoglienza clienti presso la Parking Area e consegna del veicolo
- Gestione dei mezzi in entrata e in uscita
- Gestione completa della procedura di controllo delle condizioni ottimali del veicolo al rientro
- Invio del veicolo al lavaggio o alla eventuale manutenzione, rispettando le tempistiche del servizio
- Gestione completa della procedura di controllo delle condizioni ottimali del veicolo prima della messa in uso del veicolo

Qualifiche
**Requisiti richiesti**:

- Ottima conoscenza della lingua inglese. La conoscenza di una seconda lingua verrà considerato un plus.
- Disponibilità a lavorare su turni da lunedì a domenica
- Gradita esperienza pregressa nel Customer Service (preferenza per esperienza nel settore dell’autonoleggio)
- Ottime doti comunicative
- Flessibilità e capacità di gestione dello stress
- Ottime conoscenze e abilità informatiche
- La persona inserita all'interno della nostra filiale, dovrà indossare una divisa

Informazioni aggiuntive

Siamo alla ricerca di personale per la nostra filiale di Venezia Aeroporto.

**Di più sul dipartimento**:
In qualità di fornitore di servizi di mobilità, la nostra divisione Branches & Operations è il punto di contatto con i nostri clienti: tramite telefono, app o direttamente nelle nostre filiali SIXT. Ciò significa: servizio premium direttamente al cliente, consulenza e vendita in cambio e responsabilità del processo di noleggio della nostra flotta premium. Come parte di un team, è più facile spiegare i nostri prodotti, trovare la soluzione migliore per il cliente e gestire l'attività quotidiana.

**Chi siamo**:
Siamo uno dei principali fornitori di servizi di mobilità a livello mondiale con un fatturato di quasi 3,07 miliardi di euro e 7.500 dipendenti in tutto il mondo. La nostra piattaforma di mobilità ONE unisce i nostri prodotti SIXT rent (noleggio auto), SIXT share (car sharing), SIXT ride (servizi taxi e chauffeur), SIXT+ (auto abbonamento) e fornisce ai nostri clienti l'accesso a una flotta di 270.894 veicoli, i servizi di 2.500 partner e 5 milioni di autisti in tutto il mondo. Insieme ai nostri partner commerciali in franchising, operiamo in più di 110 paesi con circa 2.098 stazioni di noleggio. Per noi di SIXT, un'esperienza di prima categoria e un servizio clienti eccezionale sono le priorità. Ci affidiamo a un solido spirito imprenditoriale e a una stabilità a lungo termine e orientiamo la nostra strategia aziendale alla lungimiranza. Vuoi rivoluzionare il mondo della mobilità e salire a bordo con noi? Candidati ora