Global CRM Strategist
1 settimana fa
Descrizione del ruolo
Il Global CRM Strategist sarà responsabile di definire la strategia CRM per l'intera azienda, garantendo l'adeguamento delle attività di marketing e vendita alle esigenze dei clienti.
Responsabilità principali
- Definire la strategia CRM per l'intera azienda, in collaborazione con i team di marketing e vendita.
- Cascadare le iniziative CRM nei paesi e supportare l'esecuzione corretta.
- Monitorare le prestazioni del CRM e identificare opportunità di ottimizzazione.
- Collaborare con i stakeholder globali e locali per lanciare progetti innovativi.
- Supportare la piena utilizzazione e divulgazione dell'uso di strumenti CRM.
Requisiti
- Esperienza precedente (almeno 7 anni) nell'area CRM, ideale con ambito internazionale.
- Laurea in ambito commerciale, marketing, comunicazione o ingegneria gestionale.
- Conoscenza delle migliori pratiche di marketing e CRM in organizzazioni orientate ai clienti.
- Attitudine per il monitoraggio dei KPI, esperienza lavorativa con dati e analisi.
- Esperienza significativa in ambienti dinamici, business e customer-oriented, gestione del CX e performance del marketing.
- Alto standard di etica lavorativa, acume commerciale, comprensione dei clienti e abilità relazionali.
- Abitudine a lavorare con team di vendita e funzionali.
- Abitudine a sviluppare e implementare pratiche CRM.
- Approccio imprenditoriale forte, abitudine a fare le cose.
- Pensiero strategico, ma anche manager capace di gestire progetti e priorità multiple contemporaneamente.
- Fluenza in inglese.
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Global CRM Strategist
4 settimane fa
Milano, Lombardia, Italia Tn Italy A tempo pieno{"title": "Global CRM Manager", "description": "At Amplifon, we are committed to delivering exceptional customer experiences across our global network. We are seeking a highly skilled Global CRM Manager to join our team and drive our customer-centric strategy forward.Key Responsibilities:Develop and implement a comprehensive CRM strategy that aligns with our...
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Global CRM Strategist
4 settimane fa
Milano, Lombardia, Italia Amplifon Group A tempo pieno{"h1": "Global CRM Manager", "p": "At Amplifon Group, we're shaping the future of hearing care retail. As a global leader, we're driven by innovation and a customer-centric approach. Our 20,000-strong team operates in 26 countries, striving to deliver exceptional experiences.We're seeking a Global CRM Manager to drive harmonization across our organization,...
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Global CRM Manager
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Global CRM Director
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Global CRM Director
2 settimane fa
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Global CRM Director
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pieno{"h1": "Global CRM Manager", "p": "At Amplifon, we're shaping the future of hearing care retail. As a Global CRM Manager, you'll drive customer-centric strategies across our global network, envisioning the complete end-to-end customer journey and all client-focused initiatives from ideation to execution.", "ul": [{"li": "Define the CRM strategic framework...
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Global CRM Director
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Global CRM Director
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Global CRM Director
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Global CRM Director
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