Senior Network Engineer

4 settimane fa


Segrate, Lombardia, Italia NTT DATA A tempo pieno

About the Role

We are seeking a highly skilled Senior Network Engineer to join our team at NTT DATA. As a key member of our Network Operations team, you will be responsible for ensuring the seamless delivery of network services to our clients.

Key Responsibilities

  • Manage complex network issues and troubleshoot problems
  • Collaborate with our customer's Network Operations team to ensure high-quality network services
  • Conduct advanced troubleshooting tasks and identify root causes of incidents
  • Escalate issues to 3rd party vendors when necessary
  • Provide continuous feedback to customers and update all systems and portals
  • Communicate with other teams for extended support
  • Execute and support changes to infrastructure with clear identification of risks and mitigations
  • Monitor customer infrastructure and identify opportunities for work optimization
  • Produce trend analysis reports

Requirements

  • At least 5 years of experience in Network Operations environment with a medium/high complex infrastructure
  • Cisco Certification (CCNA/CCNP) and other vendor certifications a plus
  • Excellent analytical thinking and problem-solving approach
  • Strong customer-oriented attitude
  • Good knowledge of Italian and English (French a plus)
  • Available to travel abroad when required by customer

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.


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