Senior Network Engineer
4 settimane fa
About the Role
We are seeking a highly skilled Senior Network Engineer to join our team at NTT DATA. As a key member of our Network Operations team, you will be responsible for ensuring the seamless delivery of network services to our clients.
Key Responsibilities
- Manage complex network issues and provide advanced troubleshooting support
- Collaborate with our customer's Network Operations team to guarantee high-quality network services
- Act as a senior network engineer role in our team, delivering high-quality operational services to our clients
- Investigate third-line support calls and identify root causes of incidents and problems
- Escalate issues to third-party vendors when necessary
- Provide continuous feedback to customers and affected parties, updating all systems and portals as defined in service procedures and processes
- Communicate with other teams to extend support and execute changes to infrastructure with clear identification of risks and mitigations
- Monitor customer infrastructure and identify opportunities for work optimization
- Produce trend analysis tickets reports
Requirements
- At least 5 years of experience in Network Operations environment with medium/high complex infrastructure
- Cisco Certification (CCNA/CCNP) and other certifications from main vendors (Check Point/Palo Alto, Fortinet, F5, Vmware) are a plus
- Excellent analytical thinking and problem-solving approach
- Strong customer-oriented attitude
- Good knowledge of Italian and English (French is a plus)
- Available to travel abroad when required by the customer
- Available to be part of on-duty scheduling plan
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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