Sales and Service Delivery Lead for Samsung Experience Store
5 giorni fa
Company Overview
">Samsung Electronics Italia is a leading provider of innovative electronics solutions, committed to delivering exceptional customer experiences through its retail channels.
">About the Role
">We are seeking an experienced Sales and Service Delivery Lead to join our Samsung Experience Store team. The ideal candidate will possess excellent leadership skills, a strong understanding of sales strategies, and the ability to drive business growth while ensuring exceptional customer satisfaction.
">Responsibilities
">The Sales and Service Delivery Lead will be responsible for:
">- Leading the store team to deliver success in channel, defined by footfall, retention rates, sales volume, sell-out value, and volumes.">
- Implementing sales vision strategies related to Services for the SES, identifying and developing great talent, and building capabilities within the store's team.">
- Establishing and maintaining operations procedures to improve efficiency, provide potential cost savings across the SES retail, and generate profitable growth.">
- Managing sales forecasting and inventory management, including stock planning and rotation.">
- Ensuring all relevant information is regularly communicated within the local and Global organizations.">
- Working with internal teams to achieve and influence overall goals and develop a dedicated marketing plan to support store KPIs.">
- Maintaining and growing relationships within Samsung and chosen partners at appropriate levels.">
- Exploring potential revenue streams not currently being implemented across the SES to grow the bottom line and contribute to profitability.">
Requirements
">To succeed in this role, you will need:
">- A University Degree in Economics, Marketing, or Management Engineering.">
- 3-4 years' experience in Marketing and/or Sales roles.">
- Advanced Excel and PowerPoint skills.">
- Good written and spoken English and Italian.">
- Excellent stakeholder management and communication skills.">
- A positive thinking/outlook, driven, results-oriented individual with clear focus on high-quality service and business profit.">
Salary Range: €60,000 - €80,000 per annum
">Location: Samsung Experience Store, [Location]
">Benefits:
">- Competitive salary">
- Opportunities for career growth and development">
- A dynamic and supportive work environment">
- Professional training and certification programs">
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