Front of House Ambassador
1 settimana fa
**About The Hoxton, Rome**
The Hoxton, Rome is a vibrant hotel located in the heart of the city, offering 192 bedrooms to suit any kind of stay. Our hotel boasts a unique blend of style and comfort, making it an ideal destination for both business and leisure travelers.
In this role as a Front of House Ambassador, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
We are looking for individuals who possess a passion for hospitality, a positive attitude, and excellent communication skills. If you are a team player who enjoys working in a fast-paced environment, we would love to hear from you.
Key Responsibilities:- You will be the first point of contact for our guests, greeting them warmly and ensuring they feel welcome and at home.
- You will handle guest check-ins and check-outs efficiently, responding to any queries or concerns they may have.
- You will work closely with other members of the front office team to ensure seamless operations and provide a high level of service to our guests.
- You will be responsible for handling guest complaints and resolving issues in a professional and courteous manner.
- A competitive salary of $35,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance and paid time off.
- Ongoing training and development opportunities to help you grow and succeed in your career.
- A fun and dynamic work environment, with a team of like-minded individuals who share your passion for hospitality.
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