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Team Lead Account Manager

2 mesi fa

Milano, Lombardia, Italia Michael Page A tempo pieno

**About the Role**

Michael Page, a leading global recruitment agency, is seeking a highly skilled Team Lead Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and coordinating our account management team, ensuring the efficient and timely delivery of products to our clients, and maintaining strong relationships with key clients.

**Key Responsibilities**

  • Gestire e coordinare il team di Account, allo scopo di supervisionare e coordinare le vendite online sui principali marketplace internazionali;
  • Assicurarsi che le consegne dei prodotti siano gestite in modo efficiente e tempestivo, garantendo la soddisfazione dei clienti e il rispetto degli accordi contrattuali;
  • Monitorare e ottimizzare il posizionamento dei prezzi dei prodotti per massimizzare le entrate e la competitività sui marketplace;
  • Analizzare le performance commerciali, identificare le opportunità di miglioramento e sviluppare strategie per raggiungere e superare i KPI stabiliti in accordo con i clienti;
  • Mantenere stretti rapporti con i clienti, comprendendo le loro esigenze e fornendo supporto e consulenza per massimizzare i risultati sulle piattaforme di vendita online;
  • Collaborare attivamente con i team interni, come il reparto vendite, il marketing, il customer care e la logistica, per garantire un'efficace esecuzione delle strategie e il raggiungimento degli obiettivi aziendali;
  • Monitorare e tenere traccia delle tendenze di mercato, delle innovazioni nel settore dell'ecommerce e delle practice sui marketplace, al fine di rimanere all'avanguardia e guidare l'evoluzione delle strategie di vendita online.

**Requirements**

  • 5 anni di esperienza nella gestione di vendite online sui principali marketplace, in particolare su Amazon e Zalando;
  • Competenze analitiche avanzate per l'interpretazione dei dati di vendita, l'identificazione delle tendenze e l'elaborazione di strategie basate sui KPI;
  • Capacità di gestire e motivare un team;
  • Eccellenti capacità comunicative e relazionali per interagire efficacemente con i clienti e collaborare con i team interni;
  • Orientamento al risultato e capacità di lavorare in un ambiente dinamico, adattandosi rapidamente ai cambiamenti e alle sfide del mercato;
  • Conoscenza approfondita delle piattaforme di vendita online, delle migliori practice di ottimizzazione e delle politiche dei marketplace;
  • Forte attenzione ai dettagli e capacità organizzative per gestire progetti complessi e rispettare le scadenze.