Executive Assistant Manager

15 ore fa


Roma, Lazio, Italia Hyatt Regency Rome Termini A tempo pieno
Executive Assistant Manager

We are seeking an experienced Executive Assistant Manager to join our team at the Hyatt Regency Rome Termini. As a key member of our leadership team, you will be responsible for overseeing the overall hotel operations, with a focus on the Rooms Division (Front Office, Housekeeping, Concierge) and Leisure Activities.

Main Responsibilities:
  • Support the General Manager in developing and implementing operational strategies to improve efficiency, service quality, and profitability.
  • Monitor operational performance metrics and propose improvements to maximize results.
  • Ensure Rooms and Leisure Activities operational budgets are managed effectively, with a focus on cost control and resource optimization.
  • Collaborate with the Revenue Management team to optimize room rates, upselling, and yielding based on market trends and demand.
  • Guarantee an outstanding guest experience by addressing and resolving any issues or complaints in a timely manner.
  • Actively participate in the recruitment, training, and development of staff, fostering a collaborative and high-performance work environment.
Requirements:
  • At least 5 years of experience in leadership roles within international hotels, with exposure to rooms departments.
  • Excellent leadership and communication skills, with strong problem-solving abilities.
  • Experience managing staff and creating a positive, collaborative work environment.
  • Proficiency in Opera PMS and the ability to analyze operational data to take strategic decisions.
  • Fluency in English, Italian, and preferably another foreign language.
What We Offer:
  • Competitive remuneration.
  • Room discounts available worldwide within the Hyatt portfolio.
  • A stimulating and collaborative work environment in a 5-star hotel.
  • Opportunities for professional growth and development.

We are committed to fostering an inclusive workplace that values diversity and equal opportunity. We welcome applications from all qualified candidates, regardless of gender, race, ethnicity, religion, disability, or sexual orientation.


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