Lavori attuali relativi a Customer Success Manager - Vimercate, Lombardia - SAP
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Customer Success Manager
2 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer success and satisfaction by providing exceptional support and guidance to our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer...
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Customer Success Manager
1 mese fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction, retention, and growth through strategic account planning, relationship building, and solution implementation.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager
2 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers. This will involve working closely with customers to understand their business needs and goals, and...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
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Customer Success Manager
3 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction, retention, and growth through proactive engagement, strategic planning, and effective communication.Key ResponsibilitiesDevelop and execute customer success...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction, retention, and growth through proactive engagement, strategic planning, and effective communication.Key ResponsibilitiesDevelop and execute customer success...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you will be responsible for driving customer satisfaction, retention, and growth across our cloud-based solutions.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
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Customer Success Manager
1 giorno fa
Vimercate, Lombardia, Italia SAP A tempo pienoUnlock your full potential in a dynamic and collaborative environment at SAP. As a Customer Success Manager, you'll play a critical role in driving business outcomes and delivering exceptional customer experiences.About the RoleOur Customer Success team is dedicated to helping customers achieve their goals and realizing the full value of SAP solutions. As a...
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Customer Success Manager
3 settimane fa
Vimercate, Lombardia, Italia Sap A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products...
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Customer Success Manager
3 settimane fa
Vimercate, Lombardia, Italia Sap Se A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will play a critical role in ensuring the success of our customers by providing them with exceptional support and guidance throughout their journey with our solutions.Key ResponsibilitiesDevelop and execute customer...
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Customer Success Manager
3 settimane fa
Vimercate, Lombardia, Italia SAP SE A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP SE. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and retention through proactive engagement, strategic planning, and effective solution implementation.Key ResponsibilitiesDevelop...
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Customer Success Manager
3 settimane fa
Vimercate, Lombardia, Italia Sap Se A tempo pienoAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at SAP. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction, retention, and growth across our solution portfolio.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will play a critical role in ensuring the success of our customers by providing them with exceptional support and guidance throughout their journey with our solutions.Key ResponsibilitiesProvide expert-level support...
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Customer Success Manager
2 settimane fa
Vimercate, Lombardia, Italia Sap Se A tempo pienoAbout the RoleAs a Customer Success Manager at SAP, you will play a critical role in ensuring the success of our customers by providing them with the support and guidance they need to achieve their business goals. This is a unique opportunity to work with a global team of professionals who are passionate about helping customers succeed.Key Responsibilities*...
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Customer Success Manager
4 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
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Customer Success Manager
2 settimane fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleSAP is seeking a highly skilled and experienced professional to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within...
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Customer Success Manager
1 settimana fa
Vimercate, Lombardia, Italia SAP SE A tempo pienoAbout the Role: We are seeking a highly motivated and results-driven Customer Success Manager to join our team at SAP. In this role, you will be responsible for guiding customers through their business journey with our solutions.Key Responsibilities:Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with...
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Customer Success Manager
2 settimane fa
Vimercate, Lombardia, Italia Sap Se A tempo pienoAbout the RoleSAP is seeking a highly motivated and experienced Customer Success Manager to join our team in Italy. As a Customer Success Manager, you will be responsible for working directly with customers to guide them through their business journey with our solutions. Your primary goal will be to increase customer satisfaction, retention, renewals,...
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Customer Success Manager
1 settimana fa
Vimercate, Lombardia, Italia SAP A tempo pienoAbout the RoleThe SAP Customer Success Manager plays a vital role in guiding customers through their business journey with our solutions. This position involves working directly with customers to increase satisfaction, retention, and renewals for Cloud products within assigned solution portfolios.Key ResponsibilitiesOversee key customer milestones throughout...
Customer Success Manager
2 mesi fa
About the Role
The Customer Success Manager is a critical customer-facing function within our dynamic Customer Success board area. As a part of this team, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio.
Key Responsibilities
- Successfully complete a 10-month learn-apply program that enhances your support into the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
- Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Enhance skills in advising complex, global transformations and driving customer outcomes, renewals, expansions, and upsells.
- Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field.
- Work both behind the scenes and directly with customers.
Requirements
- 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales, and/or account management, or Business roles (e.g., Finance, Operations, Supply Chain) that include resolution and escalation management.
- Experience advising or driving complex global transformations.
- Strong communication skills including fluency in English and German, other local languages are a plus.
- Proficient interpersonal skills including curiosity, effective listening skills, professional presence, empathy, and 'can-get-it-done' mentality.
- Demonstrated ability to collaborate across diverse stakeholders and business functions in a complex environment.
- Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP.
What We Offer
- A highly collaborative team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
- A globally diverse and supportive environment with opportunities for professional growth and development.
- A comprehensive onboarding program with on-the-job training and mentoring by a senior CSM professional in the field.
- The opportunity to work with a world-class cloud-based product and service portfolio.
Bring Out Your Best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
