Customer Service Specialist

6 giorni fa


Florence, Toscana, Italia Gi Group A tempo pieno
Descrizione del Lavoro

Nella nostra società, gi Group S.p.A., stiamo cercando un candidato per la figura di Customer Assistant da inserire all'interno della nostra struttura di Customer Care.

La nostra azienda è impegnata nel settore dei servizi dedicati allo sviluppo del mercato del lavoro e stiamo cercando qualcuno che sia in grado di assistere i nostri clienti in tutte le operazioni relative ai contratti (attivazione, disdetta, voltura, ecc.).

Sarà responsabile delle seguenti attività:

  • Assistenza ai clienti in tutte le operazioni relative al contratto;
  • Chiarificazione delle bollette;
  • Gestione e risoluzione di anomalie;
  • Inoltro dei documenti e comunicazioni alle parti interessate;

Il nostro team di Customer Care lavora a stretto contatto con gli altri reparti dell'azienda, quindi sarà necessario collaborare con i colleghi e gestire il flusso di informazioni.

Per questo ruolo ci aspettiamo:

  • Una laurea triennale e/o magistrale in Economia Statistica, Giurisprudenza o Scienze Politiche;
  • Conoscenza del pacchetto Microsoft Office;

I seguenti requisiti sono considerati un plus:

  • Conoscenza del gestionale SAP e/o CRM;
  • Esperienza lavorativa nel ruolo;
  • Conoscenza del servizio idrico integrato, della Carta dei Servizi e del sistema tariffario;
  • Buona conoscenza della lingua inglese sia scritta che parlata;

L'orario di lavoro è di 38,5 ore settimanali su due moduli orari, in orario diurno. La sede di lavoro principale è a Firenze, ma potrà essere richiesto di spostarsi su altre sedi nel corso del tempo.

Il trattamento economico previsto è corrispondente al 3° livello previsto dal CCNL Gas Acqua vigente. Il contratto sarà stipulato in somministrazione, della durata iniziale di 6 mesi + 6 mesi.

Noi siamo una multinazionale italiana del lavoro, presente in più di 30 Paesi in Europa, Asia e America. Ci occupiamo di ricerca e selezione, consulenza HR, formazione e supporto alla ricollocazione.

Ciò che ci distingue: l'attenzione, la passione, l'apprendimento continuo e l'innovazione, la collaborazione, la sostenibilità e la responsabilità.



  • Florence, Toscana, Italia Italian Hospitality Collection A tempo pieno

    Italian Hospitality CollectionWe are seeking a highly skilled Customer Service Specialist to join our team in Florence, Italy.About the RoleThis is an exciting opportunity to work for a 5-star hotel in the heart of Florence. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional...


  • Florence, Toscana, Italia Faac Technologies A tempo pieno

    Job Title: Customer Service Specialist - Order ProcessingAbout the Role:The Customer Service Specialist - Order Processing will be responsible for entering orders received from customers/subsidiaries via standard PO or Configurator, planning the production of the required equipment, and monitoring the progress of the production of orders for which they are...


  • Florence, Toscana, Italia BootBarn Inc. A tempo pieno

    Job Overview: Join BootBarn Inc. as a Customer Experience Specialist - Sales and Service, where you will be responsible for fostering a service and selling culture that exceeds customer expectations.About the Role:As a Customer Experience Specialist - Sales and Service, you will become an expert in our product categories, understand and communicate product...


  • Florence, Toscana, Italia Oilandgas.Org A tempo pieno

    About the Role:As a Customer Service Operations Manager at ABB, you will play a key role in ensuring customer satisfaction through effective management of the production order cycle in the Aftermarket factories and field service call center. Your primary function will be to deliver improved accuracy and on-time results from Order Entry, Engineering, Order...


  • Florence, Toscana, Italia TD Bank A tempo pieno

    The role of Teller I at TD Bank is to deliver legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. The successful candidate will work in a dynamic environment, educating customers on TD's products and services or referring them to a partner for specialized solutions.Key Responsibilities:Execute TD's...


  • Florence, Toscana, Italia Threeriverscasino A tempo pieno

    Company Overview: Threeriverscasino is a leading gaming and entertainment destination, dedicated to providing exceptional experiences for our guests.Salary: $45,000 - $65,000 per yearJob Description:We are seeking a skilled Customer Service Specialist - Gaming and Cash Operations to join our team. In this role, you will be responsible for delivering...


  • Florence, Toscana, Italia Crunch Fitness A tempo pieno

    **Job Title:** Customer Service Representative Third Shift**Job Type:** Full-time**About the Job:We are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Crunch Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, guests, and...


  • Florence, Toscana, Italia Circle K Stores Inc. A tempo pieno

    Circle K Stores Inc. is committed to making people's lives a little easier every day.We are seeking a highly motivated and experienced Retail Sales and Customer Service Manager to join our team in Florence, SC.This role offers an estimated annual salary of $34,000 - $44,000 based on experience.About the Role:We want someone who can deliver exceptional...


  • Florence, Toscana, Italia Lowe'S A tempo pieno

    About UsLowe's is a leading home improvement retailer committed to helping customers improve their lives and communities. With a strong focus on customer satisfaction, we offer a wide range of products and services that meet the needs of our customers.Estimated Salary: $25-$35 per hourJob DescriptionWe are seeking a Fulfillment Associate to join our team. As...


  • Florence, Toscana, Italia Ziprecruiter A tempo pieno

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team in providing exceptional financial solutions to our customers. As a key member of our customer service team, you will be responsible for delivering outstanding customer experiences through precise cash handling, attention to detail, and professional communication.About...


  • Florence, Toscana, Italia H&M Group A tempo pieno

    Key Responsibilities:• Provide exceptional customer service and create a positive shopping experienceKey Skills:• Strong communication and interpersonal skillsAbout the Role:As a Sales Advisor at H&M Group, you will be responsible for delivering excellent customer service and creating a positive shopping experience. You will be the face of our brand, and...


  • Florence, Toscana, Italia Baker Hughes Gruppe A tempo pieno

    About Us: Baker Hughes Company is a leading energy technology company providing solutions to energy and industrial customers worldwide. With a century of experience, we conduct business in over 120 countries, innovating technologies and services that make energy safer, cleaner, and more efficient for people and the planet.A Career Opportunity: We are seeking...

  • Dining Service Specialist

    1 settimana fa


    Florence, Toscana, Italia Collegio Alla Querce A tempo pieno

    Become a vital part of our team as a Dining Service Specialist at Collegio Alla Querce. This dynamic role is ideal for individuals who are passionate about delivering exceptional hospitality and teamwork skills.">Company Overview: At Collegio Alla Querce, we pride ourselves on creating unforgettable experiences for our guests. Our dining service team plays a...


  • Florence, Toscana, Italia U-Haul International, Inc. A tempo pieno

    Customer Service Representative Job DescriptionAt U-Haul International, Inc., we are seeking a skilled Customer Service Representative to join our team. As a representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.This is a part-time position with opportunities for advancement. In...


  • Florence, Toscana, Italia Atlas Copco Italia S.r.l. A tempo pieno

    OverviewThis role offers a unique opportunity to drive the sustainable growth of our service business in the Toscana and Umbria regions.Job DescriptionWe are seeking a highly skilled and motivated Senior Service Sales Specialist to join our team. As a key member of our sales team, you will be responsible for promoting our service products to new and existing...


  • Florence, Toscana, Italia Colehd A tempo pieno

    Service Advisor Job Description at ColehdColehd is seeking a skilled Service Advisor to join our Harley-Davidson dealership in Florence, SC. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Assess motorcycles for repair,...


  • Florence, Toscana, Italia Ziprecruiter A tempo pieno

    Company Overview: Brighton Center, Inc. is a private non-profit community-based organization dedicated to creating opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership.Job Summary: We are seeking a highly motivated Food Service Specialist to provide quality food service to...


  • Florence, Toscana, Italia Sears Hometown A tempo pieno

    The Inventory Management Specialist role at Sears Hometown is a critical position that ensures the efficient movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This individual contributor is responsible for ensuring the proper evaluation and shipping of merchandise and managing inventory...


  • Florence, Toscana, Italia Oilandgas.Org A tempo pieno

    Job OverviewThe Global Customer Experience Manager will play a critical role in ensuring customer satisfaction through effective management of the production order cycle in the Aftermarket factories and field service call center. This position reports to the Operations Manager and is responsible for delivering improved accuracy and on-time results from Order...


  • Florence, Toscana, Italia Oilandgas.Org A tempo pieno

    About UsAt Oilandgas.Org, we're dedicated to partnering with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations.Job SummaryWe're seeking an experienced Aftermarket Field Service Manager to join our team. As a key member of our service division, you'll be responsible for ensuring...