Lavori attuali relativi a Global Customer Insights Specialist - Milano, Lombardia - Amplifon
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Global Customer Insights Manager
23 ore fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout the RoleWe are looking for a Global Customer Intelligence & CRM Insights Manager to join our team at Amplifon. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business. This crucial role is essential in understanding customer...
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Global Customer Intelligence
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout the RoleWe are seeking a highly skilled Global Customer Intelligence & CRM Insights Manager to join our team at Amplifon. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business.This role is instrumental in understanding...
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Global Customer Intelligence
3 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoGlobal Customer Intelligence & CRM Insights ManagerAmplifon is seeking a highly skilled Global Customer Intelligence & CRM Insights Manager to join our team. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business.Key...
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Global Customer Intelligence
3 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoGlobal Customer Intelligence & CRM Insights ManagerAmplifon is seeking a highly skilled Global Customer Intelligence & CRM Insights Manager to join our team. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business.Key...
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Global Customer Intelligence
3 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon: Unlocking Customer InsightsAs a Global Customer Intelligence & CRM Insights Manager, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our organization. This pivotal role is instrumental in understanding customer behavior, preferences, and needs, serving as the...
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Global Customer Intelligence
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoUnlock Customer Insights and Drive Business GrowthAmplifon, a leading global company in hearing care solutions, is seeking a skilled Global Customer Intelligence & CRM Insights Manager to join our team. As a key player in our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide actionable insights and...
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Global Customer Intelligence
3 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout AmplifonAmplifon is a global leader in hearing care solutions and services, with a network of over 100,000 points of sale across 40 countries. Our mission is to empower people to live their best lives by providing innovative hearing solutions and exceptional customer care.Job SummaryWe are seeking a highly skilled Global Customer Intelligence & CRM...
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Global Customer Intelligence
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout UsAmplifon is a global leader in hearing care solutions and services, with a network of over 30,000 points of sale across 40 countries. Our mission is to empower people to live their best lives by providing innovative hearing solutions and exceptional customer care.Job DescriptionWe are seeking a highly skilled Global Customer Intelligence & CRM...
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Global Customer Intelligence
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoCustomer Insights Role OverviewAmplifon is seeking a skilled Global Customer Intelligence & CRM Insights Manager to join our team. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations.Key Responsibilities:Analyze data from multiple databases to...
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Global Customer Intelligence
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoCustomer Insights RoleAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. We are seeking a talented individual to join our team as a Customer Insights Strategist.About the RoleAs a Customer Insights Strategist, you will be responsible for gathering, analyzing, and interpreting customer data to provide...
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Global Customer Intelligence
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout the RoleAs a key member of our team, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our organization. This role is instrumental in understanding customer behavior, preferences, and needs, serving as the foundation for developing impactful marketing strategies and...
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Customer Insights Manager
3 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoJob Title: Global Customer Intelligence & CRM Insights ManagerCompany: AmplifonWe are seeking a talented Customer Insights Manager to join our team. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide invaluable insights and recommendations to our business.About the Role:Analyze...
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Data Insights Strategist
6 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoGlobal Customer Intelligence & CRM Insights Role OverviewAt Amplifon, we seek a skilled professional to fill the position of Global Customer Intelligence & CRM Insights Manager. This pivotal role requires a deep understanding of customer behavior, preferences, and needs, with the primary goal of providing invaluable insights and recommendations to our...
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Global Customer Intelligence Manager
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout the RoleAmplifon is seeking a skilled Global Customer Intelligence Manager to join our team. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business.Key ResponsibilitiesAnalyze data from multiple databases to drive optimization...
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Global Customer Intelligence Manager
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout the RoleWe are seeking a highly skilled Global Customer Intelligence & CRM Insights Manager to join our team at Amplifon. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide valuable insights and recommendations to our business.Key ResponsibilitiesAnalyze data from multiple...
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Global Customer Intelligence Manager
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAbout UsAmplifon is a global leader in hearing care solutions and services, with a network of over 100,000 points of sale across 40 countries. Our mission is to empower people to live their best lives by providing innovative hearing solutions and exceptional customer care.Job DescriptionWe are seeking a highly skilled Global Customer Intelligence & CRM...
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Global Procurement Specialist
1 mese fa
Milano, Lombardia, Italia Amplifon A tempo pienoGlobal Procurement and Supply Chain Data Analytics SpecialistAmplifon is a leading multinational company in the hearing care solutions and services industry. We are seeking a highly skilled Global Procurement and Supply Chain Data Analytics Specialist to join our team.About the RoleThis is a unique opportunity to drive business growth and improvement through...
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Global Store Performance Specialist
1 mese fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon Global Store Performance SpecialistAmplifon, a leading global hearing care solutions company, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. This role is responsible for implementing the Omnichannel Transformation program, designing and implementing a state-of-the-art...
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Customer Support Specialist
3 settimane fa
Milano, Lombardia, Italia Bending Spoons A tempo pienoJoin Our Team as a Customer Support SpecialistWe're seeking a highly skilled and dedicated Customer Support Specialist to join our team at Bending Spoons. As a key member of our support team, you will be responsible for providing exceptional customer experiences across our range of products.Key Responsibilities:Foster exceptional customer experiences by...
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Global Planning Specialist
5 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon, the global leader in the retail hearing care industry, is seeking a skilled Global Planning & Control Specialist to join its Group Planning & Control team based in Milan, Italy. The successful candidate will be responsible for determining long and short-term financial goals, outlining the company's financial direction and expectations, and...
Global Customer Insights Specialist
2 mesi fa
About Us
Amplifon is a renowned Italian multinational corporation, recognized as the global frontrunner in hearing care solutions and services. With a vast network of professionals operating in numerous retail locations across various countries, we are dedicated to restoring the joy of hearing to countless individuals worldwide.
At Amplifon, we understand that our people are the cornerstone of our success. Our exceptional Hearing Care Professionals, along with our dedicated front and back-office teams, are committed to enhancing the lives of our customers. We firmly believe that investing in talent engagement, ongoing professional development, and employee recognition is essential for fostering fulfilling careers.
To support this vision, we provide a hybrid working policy, enabling employees to work remotely for a specified number of days each month.
Position Overview
As a Global Customer Intelligence Manager, you will be responsible for collecting, analyzing, and interpreting customer data to deliver critical insights and recommendations to our organization. This key role is vital for understanding customer behaviors, preferences, and needs, serving as the foundation for crafting effective marketing strategies and improving overall customer engagement.
You will collaborate closely with various departments to align customer insights with our business objectives, ultimately aiming to derive actionable business insights and enhance sales performance through a comprehensive approach to data analysis, including product sales, price sensitivity, seasonality, and competitive analysis, alongside KPI monitoring and tailored reporting.
Key Responsibilities
Analyze data from diverse databases to drive optimization and enhance business insights Convert data insights into clear and actionable recommendations for marketers and other stakeholders Conduct regular analyses of product pricing and revenue, along with KPI monitoring and reporting Generate data for ad-hoc analyses that facilitate a deeper understanding of specific business inquiries Design and implement data flows from a data warehouse, ensuring a comprehensive understanding of data structures and utilizing SQL (Python knowledge is advantageous) Develop, construct, and maintain Business KPI dashboards from raw and varied data to guarantee data quality, enrichment, and clarity Gather customer insights through Speech AnalyticsQualifications
A University Degree in Mathematics, Statistics, Engineering, or Economics Relevant experience (X years) working with large datasets and creating statistical models and dashboards Proficiency in Excel (including pivot tables, macros, and statistical formulas), Power BI, or other data analysis tools Advanced skills in SQL (Python knowledge is a plus) Strong analytical capabilities, mathematical skills, and business insight, with the ability to translate complex data into meaningful insights Excellent interpersonal skills, fostering collaboration with internal and external stakeholders, including strong influencing abilities Fluent in English and eager to work within multicultural and dynamic teams Willingness to travel as required