Technology Operations Manager

3 settimane fa

Roma, Lazio, Italia Accor A tempo pieno

Company Overview

ABOUT ORIENT EXPRESS

Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.

Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world's largest sailing ship; and hotels coming to Rome and Venice.

Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.

ABOUT ARSENALE

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.

Orient Express La Minerva, Rome

Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express hotel, Minerva. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel to a renowned designer. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldi Rinaldo, a disciple of Casanova, and the fascinating goddess Minerva. A new décor and interior inspired by the Roman domus and the riches of the 'Eternal City' will be revealed with a new touch of contemporary elegance.

Orient Express Palazzo Donà Giovannelli, Venice

Architect and interior designer from a prestigious studio has been chosen to enhance the decor of the former Palazzo Donà Giovannelli. Located just ten minutes from a major transport hub, close to a vibrant shopping district and rooted in the origins of the Doge's City, the Venetian palace is a treasure trove built in 1400 by a famous architect. Formerly the residence of a notable patron of the arts, it has been renovated twice by a distinguished architect. The hotel will offer 45 rooms and suites, all overlooking the gardens and canals of Venice.


Job Overview

We are looking for a proactive and skilled IT Manager to oversee our operations within Orient Express Hotels. With a commitment to delivering exceptional service and focusing on innovative technology solutions, we strive to maintain the highest standards in our hotel operations.

Reporting directly to the Area General Manager and collaborating with Group IT, the IT Manager will play a vital role in ensuring the seamless integration and optimal functioning of information technology systems within our luxury hotels. The incumbent will be responsible for overseeing the design, implementation, and maintenance of all IT infrastructures, including networks, servers, software applications, and security protocols. Additionally, they will work with various departments to enhance operational efficiency through technology solutions, contributing to the overall success of our luxury hospitality establishment.

Key Responsibilities:

  • IT Infrastructure Management: Oversee the planning, implementation, and maintenance of the hotel's IT infrastructure, ensuring reliability, security, and scalability. Manage servers, networks, and communication systems to support daily operations and future growth.
  • Software Solutions: Evaluate, select, and implement software applications that enhance guest experiences, streamline operations, and improve overall efficiency. Collaborate with vendors to ensure the integration of industry-leading software solutions tailored to the luxury hospitality sector.
  • Data Security and Compliance: Develop and enforce robust data security policies and procedures to safeguard sensitive information. Ensure compliance with industry regulations and standards, staying abreast of emerging trends and technologies.
  • Team Leadership and Development: Lead and inspire the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Provide training and professional development opportunities for IT staff to enhance their skills and knowledge.
  • Collaboration with Hotel Departments: Work closely with hotel departments to understand their technology needs and provide effective solutions. Implement technology strategies that align with the overall business objectives and enhance the guest experience.

Additional Responsibilities:

  • Manage the annual IT budget, ensuring cost efficiency, in accordance with the company budget.
  • Perform auditing activities on the system, generating performance audit reports.
  • Ensure that all IT activities are performed and managed in response to the needs of different users, in compliance with current legislation and business procedures.
  • Propose and implement Cyber Security actions, procedures, and strategies with a view to preventing cyber threats and crimes.
  • Draft guidelines, protocols, and functional procedures.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred.
  • Proven experience in IT management within the luxury hospitality or related industry.
  • Strong knowledge of hotel management systems, property management systems, and point-of-sale systems.
  • Expertise in data security, network infrastructure, and cloud computing.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.

  • Technology Operations Manager

    2 giorni fa

    Roma, Lazio, Italia Accor A tempo pieno

    Company Overview ABOUT ORIENT EXPRESS Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

  • Technology Operations Manager

    2 giorni fa

    Roma, Lazio, Italia Accor A tempo pieno

    Company Description ABOUT ORIENT EXPRESS Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

  • Technology Operations Manager

    7 giorni fa

    Roma, Lazio, Italia Accor A tempo pieno

    Company Description ABOUT ORIENT EXPRESS Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

  • Fishing Technology and Operations Specialist

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Fishing Technology and Operations Specialist. This is an exciting opportunity to contribute to the development of sustainable fisheries and aquaculture practices, and to work with a diverse team of experts from around the world.Key ResponsibilitiesSupport the...

  • Fishing Technology and Operations Specialist

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Fishing Technology and Operations Specialist. This is an exciting opportunity to contribute to the development of sustainable fisheries and aquaculture practices, and to work with a diverse team of experts from around the world.Key ResponsibilitiesSupport the...

  • IT Operations Manager

    4 giorni fa

    Roma, Lazio, Italia AXA Group A tempo pieno

    About the RoleWe are seeking an experienced IT Operations Manager to lead our team of IT professionals in delivering high-quality infrastructure and service delivery solutions. As a key member of our IT organization, you will be responsible for planning, strategizing, and managing our core infrastructure and workplace services.Key ResponsibilitiesLead a team...

  • Sulphur Technology Process Specialist

    3 giorni fa

    Roma, Lazio, Italia KT - Kinetics Technology A tempo pieno

    **Job Summary**We are seeking a highly skilled Sulphur Technology Process Specialist to join our team at KT - Kinetics Technology. As a subject matter expert, you will provide knowledge and expertise in sulphur and amine related technologies and business areas.**Key Responsibilities:**Act as a subject matter expert to provide knowledge and expertise in...

  • Fishing Technology and Operations Specialist

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Fishing Technology and Operations Specialist. This is an exciting opportunity to contribute to our mission of promoting sustainable fishing practices and reducing the environmental impact of the fishing industry.Key ResponsibilitiesSupport project formulation and...

  • Fishing Technology and Operations Specialist

    3 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Fishing Technology and Operations Specialist. This is an exciting opportunity to contribute to our mission of promoting sustainable fishing practices and reducing the environmental impact of the fishing industry.Key ResponsibilitiesSupport project formulation and...

  • Restaurant Operations Manager

    2 giorni fa

    Roma, Lazio, Italia Antal International Network A tempo pieno

    Restaurant Operations ManagerWe are seeking a highly skilled Restaurant Operations Manager to join our team at Antal International Network. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring seamless execution of our business strategy.Main Responsibilities:Leadership and Management:...

  • Restaurant Operations Manager

    2 giorni fa

    Roma, Lazio, Italia Antal International Network A tempo pieno

    Restaurant Operations ManagerWe are seeking a highly skilled Restaurant Operations Manager to join our team at Antal International Network. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring seamless execution of our business strategy.Main Responsibilities:Leadership and Management:...

  • Restaurant Operations Manager

    2 giorni fa

    Roma, Lazio, Italia Hilton Worldwide, Inc. A tempo pieno

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:Hilton Worldwide, Inc. is seeking a highly skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for managing restaurant operations to deliver an exceptional guest experience while training staff and working within budgeted...

  • Restaurant Operations Manager

    3 giorni fa

    Roma, Lazio, Italia Hilton Worldwide, Inc. A tempo pieno

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:Hilton Worldwide, Inc. is seeking a highly skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for managing restaurant operations to deliver an exceptional guest experience while training staff and working within budgeted...

  • Senior Manager Supply Chain Operations

    2 giorni fa

    Roma, Lazio, Italia Capgemini Engineering A tempo pieno

    Job Title: Senior Manager Supply Chain OperationsAbout the Role:Capgemini Engineering, a global leader in engineering services, is seeking a highly experienced Senior Manager Supply Chain Operations to join our team. As a key member of our Supply Chain Operations team, you will play a critical role in driving sustainability initiatives and improving supply...

  • Senior Manager Supply Chain Operations

    2 giorni fa

    Roma, Lazio, Italia Capgemini Engineering A tempo pieno

    Job Title: Senior Manager Supply Chain OperationsAbout the Role:Capgemini Engineering, a global leader in engineering services, is seeking a highly experienced Senior Manager Supply Chain Operations to join our team. As a key member of our Supply Chain Operations team, you will play a critical role in driving sustainability initiatives and improving supply...

  • Financial Operations Manager

    4 giorni fa

    Roma, Lazio, Italia Hilton Hotels Corporation A tempo pieno

    Job SummaryHilton Hotels Corporation is seeking a highly skilled and experienced Financial Operations Manager to join our team. As an Assistant Finance Director, you will play a critical role in supporting the Finance Manager in driving financial performance, ensuring timely and accurate financial reporting, and coordinating month-end closing activities.Key...

  • Technology and Innovation Strategist

    4 giorni fa

    Roma, Lazio, Italia MBDA A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced Innovation and Intellectual Property Manager to join our team at MBDA Italy. As a key member of our Technology & Performance Directorate, you will play a critical role in driving innovation and technology advancements across the organization.Key ResponsibilitiesDevelop and implement IP awareness...

  • Proposal Development Manager

    2 giorni fa

    Roma, Lazio, Italia Dxc Technology Inc. A tempo pieno

    Job Title: Proposal Manager (Public Sector) - RomaJob Summary:DXC Technology is seeking a skilled Proposal Manager to join our team in Rome. As a Proposal Manager, you will be responsible for developing and managing proposals for large-scale public sector projects. Your expertise will help us win new business and grow our presence in the market.Key...

  • Proposal Development Manager

    2 giorni fa

    Roma, Lazio, Italia Dxc Technology Inc. A tempo pieno

    Job Title: Proposal Manager (Public Sector) - RomaJob Summary:DXC Technology is seeking a skilled Proposal Manager to join our team in Rome. As a Proposal Manager, you will be responsible for developing and managing proposals for large-scale public sector projects. Your expertise will help us win new business and grow our presence in the market.Key...

  • Graduate Operations Manager

    3 giorni fa

    Roma, Lazio, Italia Amazon A tempo pieno

    About the RoleWe are seeking a talented and motivated Graduate Operations Manager to join our team at Amazon. As a key member of our operations network, you will be responsible for leading a team or process from day one and driving progress towards our goals.Key ResponsibilitiesLead a team or process in one of the following areas: Receive, Stow, Pick, Pack,...