Sales Support Specialist
2 settimane fa
Job Summary:
We are seeking a highly motivated and organized Inside Sales professional to join our team at Bdp International. The successful candidate will be responsible for supporting the sales team in connecting with suppliers, obtaining the best prices, and submitting offers to customers.
Key Responsibilities:
- Maintain a strong relationship with new and existing customers to ensure their needs are met.
- Create and improve customer portfolios to drive business growth.
- Support and organize customer visits for the sales team to facilitate effective communication.
- Identify and communicate with suppliers to ensure the best service is provided to customers.
- Answer shipping orders and provide pricing information to customers.
- Follow internal procedures when preparing offers to ensure compliance and efficiency.
- Prioritize maintaining high profit margins during sales and aim to collect payments quickly.
- Prepare sales and marketing-related reports as requested by management.
- Fix a high volume of appointments per week to ensure timely customer interactions.
- Obtain feedback from customers and assist in resolving their issues.
- Prevent economic damage related to customer-oriented situations.
- Commit to following internal procedures for filing documents.
- Participate in department meetings and related training to stay up-to-date on company procedures.
- Act in compliance with Quality Management System requirements.
- Ensure direct reports adhere to Information Assurance requirements.
Qualifications and Experience:
- Minimum of 2 years of business experience in sales support or telemarketing in a freight forwarding company.
- Fluent in English, with excellent written and verbal communication skills; other languages are an advantage.
- Outstanding Microsoft Office Package skills, including Excel, Word, and PowerPoint.
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