Head of Account Management

2 settimane fa

Milano, Lombardia, Italia outbrain A tempo pieno

Head of Account Management

We are Outbrain, a leading recommendation technology platform. We help audiences discover great content, publishers engage and monetize, and marketers connect with consumers digitally at scale.

This is a unique opportunity to be part of a strategic initiative at Outbrain. As the Head of Account Management, you will be responsible for driving direct revenue by leveraging our industry-leading content and native discovery solutions for brands and media agencies in Italy.

A Day in the Life

You will be the visible leader and top client representative in the market, responsible for managing a team of highly motivated professionals. Your key responsibilities will include:

  • Managing a team of account managers
  • Handling and achieving ambitious quarterly targets
  • Building rapport and long-term relationships with key clients
  • Working with internal stakeholders with different goals and priorities
  • Leading projects and improving business processes when necessary
  • Defining the strategy for the team, including which marketers to focus on
  • Strategizing and consulting with new clients and pitching where needed
  • Acting as a consultant to clients to provide insights from data
  • Conflict resolution skills and solving complex problems
  • Working collaboratively with the Sales team
  • Empowering the team to grow and develop their careers
  • Representation at conferences or internal events as a speaker and representative

What You'll Need to Be Successful

To be successful in this role, you will need:

  • Minimum 10+ years of digital account management experience in a brand-direct or agency-facing role
  • Robust knowledge of the digital marketing landscape, including programmatic and video
  • Experience in working with media agencies and a network of relationships and a track record of building and growing relationships
  • Proven track record in account management and strong commercial acumen
  • Clear and concise communication skills and presentation style, for both internal and external stakeholders
  • A storyteller with the ability to build compelling presentations and reviews through data
  • A curious and self-starting nature
  • Capacity to coach/mentor/manage
  • Strategic planning ability and the drive to achieve and stretch targets
  • A willingness to "get stuck in" and be proactive
  • Team player and keen to work together with the Sales team to ensure client success
  • Organised - there is a lot to do
  • Understanding and knowledge of the ad-tech, native, performance marketing, and programmatic landscape
  • Full proficiency in Salesforce and/or similar CRM platforms

More Than Snacks

We offer a range of benefits, including:

  • 3 days in office (or at clients) and 2 days of home hybrid working
  • Be part of our success with our equity program
  • Expand your toolbox with our mentorship program and internal learning tools
  • Happy hours & office lunch once a week
  • A fully stocked kitchen

We Recommend #LifeAtOutbrain

Our company culture is welcoming, dynamic, diverse, global, and built on top performance. We value trust, communication, patience, and open-mindedness to all cultural backgrounds. We encourage all ideas, and everyone gets a seat at the table.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change.

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