Lavori attuali relativi a Customer Success Manager - Vimercate, Lombardia - Sap

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  • Customer Success Manager

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Customer Success Manager

2 mesi fa

Vimercate, Lombardia, Italia Sap A tempo pieno
About the Role

SAP is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving business growth and customer satisfaction through strategic account management, solution implementation, and ongoing support.

Key Responsibilities
  • Develop and execute customer success plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key customers and stakeholders
  • Provide strategic guidance and support to customers on SAP solutions and services
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
  • Monitor and analyze customer health and satisfaction metrics to inform business decisions
Requirements
  • 2-3 years of experience in a customer-facing role, preferably in a consulting, sales, or account management capacity
  • Proven track record of driving business growth and customer satisfaction
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and stakeholders
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Fluency in English and local language
About SAP

SAP is a global leader in enterprise software and services, helping organizations run better and achieve their goals. We are committed to innovation, customer satisfaction, and employee development. Our team is passionate about making a difference in the world and we are looking for like-minded individuals to join us.