Greece Japanese Customer Support Representative Opportunity

19 ore fa


Roma, Lazio, Italia Patrique Mercier Recruitment Nordic A tempo pieno
About Patrique Mercier Recruitment Nordic

We are excited to offer a unique opportunity to work in Greece as a Japanese Customer Support representative, complete with a paid relocation package.

Salary and Benefits

The successful candidate can expect a competitive salary of approximately €**45,000 per year**, which includes private health insurance, training & development, performance bonus, 2 extra salaries per year, fully paid training, and great salary. We also provide a fully paid relocation package, including flight, transfer, and hotel costs.

Job Description

This position is ideal for individuals seeking a fresh start in a beautiful country while providing exceptional service to a diverse client base. As a Japanese Customer Support representative, you will be responsible for delivering outstanding customer support via phone, email, and chat in Japanese.

  • Assist customers with inquiries, issues, and feedback in a professional manner.
  • Resolve customer complaints efficiently, ensuring high levels of satisfaction.
  • Educate customers about products/services and guide them through processes.
  • Maintain accurate documentation of customer interactions for service improvement.
  • Work collaboratively with your team to enhance the overall customer experience.
Requirements

To be successful in this role, you will need:

  • Fluency in Japanese (both spoken and written)
  • Strong communication and interpersonal skills
  • Previous experience in customer service or support roles (preferred)
  • Excellent problem-solving skills with a focus on customer satisfaction
  • Willingness to relocate to Greece and adapt to a new environment
  • Interest in exploring a new culture and lifestyle

Familiarity with customer service software is a plus.



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