Mobility Advisor Position for Customer Experience Expert
1 giorno fa
Company Overview
OK Mobility is a leading provider of mobility solutions, with a strong presence in 14 countries and over 60 offices worldwide. Our team of professionals is committed to helping people move towards their goals, and we're passionate about creating an unforgettable experience for our customers.
Salary
We offer a competitive fixed salary, plus a variable remuneration scheme that recognizes your dedication and rewards your achievements. Estimated annual salary: $45,000 - $55,000.
Job Description
As a Mobility Advisor, you'll play a key role in ensuring exceptional customer experiences at our store in Milano Centrale. Your responsibilities will include:
- Welcome and personalized customer support, ensuring every interaction leaves a smile on our customers' faces.
- Advising and guiding customers on our range of products, providing expert knowledge and delivering the highest quality service.
- Efficiently managing rental contracts to guarantee a smooth and simple process.
- Driving additional sales by introducing options and enhancements that enrich the customer experience.
- Carrying out receptions and checking returned vehicles to ensure total customer satisfaction.
Required Skills and Qualifications
To succeed in this role, you'll need:
- A proactive attitude and desire to add value to our team.
- Excellent internal and external customer service skills.
- Techncial and functional knowledge of our product.
- The ability to communicate effectively in English.
- A driving license (B1) and own vehicle.
Benefits
We offer a range of benefits, including:
- A collaborative environment where you can grow and develop together with committed and motivated colleagues.
- The opportunity to explore new places and expand your professional horizons through geographical mobility at national and international level.
- Access to the GoodHabitz platform, where you can continuously increase your knowledge and access a wide variety of courses and resources.
- Exclusive discounts for being part of our company.
- Career advancement opportunities through internal vacancies.
Others
At OK Mobility, we believe in internal growth and development. We're committed to helping you achieve your career goals and create an unforgettable experience for our customers. Join our team and discover a world of mobility like no other
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