Communication and Guest Services Representative
5 giorni fa
Armani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless communication experience for our valued guests.
Main Responsibilities- Respond to guest inquiries and requests in a timely and professional manner.
- Handle guest complaints and concerns in a diplomatic and courteous way.
- Coordinate with colleagues to ensure efficient communication and resolution of guest issues.
- Stay up-to-date on hotel events, promotions, and services to provide guests with accurate information.
- Maintain a positive and professional attitude in all interactions with guests and colleagues.
- Support the implementation of Armani Hotel Milano's values and culture.
- Ensure that all guest interactions are handled with discretion and confidentiality.
- Previous experience in a similar role in a luxury hotel environment.
- Excellent communication and interpersonal skills.
- Ability to work calmly and confidently under pressure.
- Proficiency in English and Italian, with additional languages a plus.
- Knowledge of the local area and attractions.
Armani Hotel Milano offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Milano, Lombardia, Italia Armani Hotel Milano A tempo pienoJob SummaryArmani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and communication.Main ResponsibilitiesGuest Communication: Respond to guest inquiries and requests in a timely and professional manner.Phone and Email...
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Milano, Lombardia, Italia Armani Hotel Milano A tempo pienoJob SummaryArmani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and communication.Main ResponsibilitiesGuest Communication: Respond to guest inquiries and requests in a timely and professional manner.Phone and Email...
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Milano, Lombardia, Italia Armani Hotel Milano A tempo pienoJob SummaryArmani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and communication.Main ResponsibilitiesGuest Communication: Respond to guest inquiries and requests in a timely and professional manner.Phone and Email...
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