Customer Support Engineer

4 mesi fa

Milan, Italia Siemens Electronic Design Automation SARL A tempo pieno

Siemens EDA is a global technology leader in Electronic Design Automation, providing software and hardware design solutions that help engineers around the world create new and innovative electronic products. Each year, our customers use our tools to push the boundaries of technology to deliver smaller, faster and more reliable products that run the world’s high-tech devices.

Our Global Support division in Siemens EDA is one of the largest contributors of revenue to the company and a critical element for customer satisfaction and success.

Siemens EDA is now looking for a dynamic Customer Support Engineer to provide professional support to both our external and internal customers using our PCB Design Flow software applications. Serving as a key member of an award-winning Electronic Design Automation technical support team you will be committed to providing excellent support to customers, field personnel and team members using Siemens EDA PCB design software. You will also possess the willingness and ability to travel for work as required.

For this role we can support candidates with a degree in Electronics and a willingness to grow into the role (experience not essential). We can train you

The hiring for this role is exclusively reserved for candidates registered in the protected categories L.68/99

Your key responsibilities would include:

Collaboration with other support engineers as well as creating and promoting innovative methods to help customers adopt new technology. Solving complex design issues, part of multiple projects you may work on at any one time. Creation of well written knowledge base articles that enable customers to self-solve issues whilst you will endeavor to continually expand technical knowledge of PCB flow applications.

Knowledge, Skills & Abilities:

BSEE or equivalent, with significant Electronics expertise, combined with proven experience in the PCB design process from schematic entry to layout/manufacturing (this can be academic experience) Ideally some experience with Siemens EDA Xpedition Enterprise flow applications. Competitor application experience would also be suitable. Knowledge of Virtual Basic Scripting desirable. Very good command of, and proficiency in spoken and written English combined with a strong customer service approach. Ideally, this role will be based out of our Milan office but we can support candidates in any Northern Italian city remotely

Siemens EDA offers a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension. Through our flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare.

Siemens EDA is an equal opportunities employer and do not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage and civil partnership, pregnancy and parental, race, religion or belief, sex, sexual orientation, or trade union membership.

This role is exclusively reserved for candidates registered in the protected categories L.68/99

#LI-JR1

#LI-REMOTE

  • Customer Support

    2 settimane fa

    Milan, Italia Milestone A tempo pieno

    Milestone è un’azienda fondata nel 1996 che sviluppa e pubblica worldwide videogiochi multipiattaforma. Nella sua line-up sono presenti sia titoli basati su licenze prestigiose come MotoGP e Supercross che IP proprietarie.Grazie al nostro knowhow tecnologico e creativo abbiamo saputo imporci sul mercato a livello internazionale nel segmento dei...

  • Customer Support

    4 mesi fa

    Milan, Italia Milestone A tempo pieno

    Descrizione azienda Milestone è un’azienda fondata nel 1996 che sviluppa e pubblica worldwide videogiochi multipiattaforma. Nella sua line-up sono presenti sia titoli basati su licenze prestigiose come MotoGP e Supercross che IP proprietarie. Grazie al nostro knowhow tecnologico e creativo abbiamo saputo imporci sul mercato a livello...

  • Technical Support Engineer

    5 mesi fa

    Milan, Italia Hisense A tempo pieno

    WHAT YOU WILL DO The Pre-Sales Engineer will drive the technical support and applications of VRF system and other light commercial AC during the sales process.You will be responsible for the production of all technical aspects of the tender responses and written customer proposals. Occasionally you will be involved in demonstrating or presenting HVAC...

  • Customer Support Agent

    4 mesi fa

    Milan, Italia SIX A tempo pieno

    What You Will Do Customer focused technical and functional support. Accompanying technical migrations and functional changes, including creating roadmaps and fixing of timelines Post-sales support activities and quality assurance Analysis and coordination of requirements and alignment between our customer and external service provider and internal...

  • Customer Support

    3 mesi fa

    Milan, Italia ROCKWOOL Group A tempo pieno

    We are looking for a Customer Support to join our Rockfon team in Milano. This is the role: Guarantee the effective processing of Rockfon customer sales orders. Follow all relevant internal procedures for day-to-day activity. Ensure external and internal customer satisfaction and develop close relationships with all contacts. ...

  • Customer Care a supporto del cliente

    7 giorni fa

    Milan, Italia Randstad A tempo pieno

    Sei alla ricerca di un'opportunità nel settore del customer care? Vuoi lavorare in un ambiente dinamico e in crescita? Randstad Italia, per un'importante azienda cliente del territorio, è alla ricerca di un addetto al customer care inbound. Sede di lavoro: Milano, zona MaciachiniSi offre: contratto di somministrazione di 2 mesi con possibilità di...

  • Customer Engineer AC Power

    3 mesi fa

    Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $ billion in sales, a strong customer base and global reach spanning...

  • Customer Engineer

    3 mesi fa

    Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $ billion in sales, a strong customer base and global reach spanning...

  • RSC Customer Support

    4 mesi fa

    Milan, Italia Siemens Healthcare S.r.l. A tempo pieno

    Joinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...

  • Application Engineer

    3 mesi fa

    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : As an Application Engineer of the Mobile/Modular Substation Center of Competence, your main task will be to technically support Marketing, Sales, Tendering, Execution and Service. You will represent the Center of Competence in various tender and project teams managing technical solutions, customer needs, promoting customer understanding...

  • Technical Sales Support Engineer

    6 giorni fa

    Milan, Italia Page Personnel A tempo pieno

    Supporto tecnico al commerciale;Gestione della comunicazione con gli interlocutori tecnici della clientela al fine di comprenderne bisogni necessità;Mantenimento delle relazioni con controparti tecniche delle consociate estere;Assistenza tecnica pre e post vendita;Partecipazione a prove tecniche presso la clientela;Valutazione di fattibilità e di costi...

  • Customer Service Engineer In Vitro

    3 mesi fa

    Milan, Italia Siemens Healthcare S.r.l. A tempo pieno

    Joinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...

  • Process Support Engineer

    3 mesi fa

    Milan, Italia Applied Materials A tempo pieno

    Accelerate your career with the #1 company in the semiconductor equipment industry. Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers transform their ideas into...

  • Energy Engineer

    2 mesi fa

    Milan, Italia Randstad A tempo pieno

    Randstad Italia SpA is looking for an Energy Engineer for our client - a Chinese multinational company that works in the telecommunications and Digital Power fields.Job Location: RomeOffer: The contract duration depends on the experience of each candidate. The salary range is 27-35KThe candidate we are looking for will be responsibile for the analysis and...

  • Desktop Support Engineer L1

    3 mesi fa

    Milan, Italia Inwinteck Pvt Ltd A tempo pieno

    Global IT Hardware Maintenance Services for High End Server, Storage Systems and Medical Equipment Maintenance Support. Inwinteck has started its operations in 2015 and has been growing exponentially in providing On Call / On-Site break fix support in more than 130 + countries for all your IT Infrastructure maintenance. We provide Fulltime or On Call Onsite...

  • Process Support Engineer

    4 mesi fa

    Milan, Italia Applied Materials A tempo pieno

    Accelerate your career with the #1 company in the semiconductor equipment industry. Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers transform their ideas into...

  • Customer Support

    3 mesi fa

    Milan, Italia TeamSystem Construction A tempo pieno

    Chi siamo - TeamSystem è una tech company che da oltre 40 anni fa la storia del digitale in Italia. Siamo leader in Europa nel settore delle soluzioni e dei servizi digitali per le imprese di ogni dimensione e settore. Aiutiamo le aziende a crescere, a migliorare i loro processi e a essere più competitive sul mercato.Cosa facciamo - Siamo la società di...

  • New Business Engineer I

    4 mesi fa

    Milan, Italia UPS A tempo pieno

    Job Description : New Business Engineer Do you like the idea of crafting and fine-tuning warehousing and distribution strategies tailored to meet each customer’s unique requirements? As a New Business Engineer you’ll dive deep into the details of customer orders, work processes, storage demands and product specifications. Are you ready to take...

  • Project Engineer – Incinerators

    4 mesi fa

    Milan, Italia Zeeco, Inc A tempo pieno

    Job DescriptionThe Project Engineer/Project Manager position will be based out of Zeeco's Lissone office, Milan area. The position will require knowledge of all Zeeco products, with a focus onIncinerators division products and relevant technical requirements. Responsible for all aspects of assigned jobs to assure high quality products are delivered on time,...

  • Application Support Specialist

    4 mesi fa

    Milan, Italia InterSystems A tempo pieno

    The Application Support Specialist will contribute to the successful and timely support and deployment of the TrakCare product by providing application knowledge in the functional areas of product support, requirements scoping, field design documentation and change request testing. The Applications Support Specialist will act as an ''expert'' product...