Customer Development Representative
2 giorni fa
We are SHERPANY : A young, award-winning tech company headquartered in Zurich. With our cloud/SaaS solution, we revolutionize meeting management, making decision-making processes for leadership teams across Europe more efficient. Through our in-house developed system, we transform meetings from time-wasters into value-creators. Our clients include renowned mid-sized to large enterprises from various industries, such as Axpo, Emmi, Esprit, Swisscom, and Swiss Re, among many others.
To strengthen our Customer Success Team , we are now looking for an ambitious Customer Development Representative working part-time (60-75 %) . As a remote-first company, our team works from across Europe, meaning you can work from wherever you feel most comfortable. Ideally, however, you should be based in Italy.
Your Responsibilities
- You are part of a passionate Customer Success Management team that ensures the retention and expansion of our customer portfolio.
- You actively research and identify upselling, cross-selling, and expansion opportunities within our existing customer base.
- You initiate contact with new stakeholders through targeted outreach and effectively communicate the value of our solutions.
- In consultative discussions, you identify the needs and challenges of stakeholders and continuously improve our outreach tools (e.g., playbooks and best practices).
- You build strong, trusting relationships with key stakeholders and become a reliable advisor for growth opportunities.
- Together with the KAM and CSM teams , you develop growth strategies and share valuable insights from your research.
- You assist in creating tailored proposals that offer real value to our customers.
What You Bring
- Initial experience as a Customer Development Representative, Customer Success Manager, Key Account Manager, or Business Development Manager.
- Exceptional communication skills, with the ability to quickly establish trust with internal and external stakeholders.
- A hands-on and self-reliant approach to work.
- A hunter mindset with the ability to engage and win over new stakeholders.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
- Fluency in English , Italian & French .
Why Join Us?
- Be part of an international company with a flat hierarchy, where you can take on responsibility and your ideas are always welcome.
- Enjoy flexible working hours , remote work , and the option for unpaid leave after your first year with us – DIGITAL NOMAD @SHERPANY.
- Your personal and professional development matters to us, which is why we provide financial support for training, courses, and certifications.
- We care about your well-being – our partner nilo.health supports you in maintaining a healthy work-life balance.
- Work with the latest technologies and get an Apple MacBook when you start at Sherpany.
- And finally: Our company culture is very important to us, which is why we regularly organize team events and maintain a values-driven work environment .
Our Application Process
- Submit your online application
- First interview with a Talent Acquisition Specialist (30 minutes)
- Second interview with our Head of Expansion & Account Management, Roby (30 minutes)
- Role-Play & Discussion with our Head of Expansion & Account Management and our VP Customer Success (45 minutes)
- Meet the team (30 minutes)
- Offer
I look forward to your application
Laura Wieckhorst
Talent Acquisition Specialist
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