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Account Executive

3 mesi fa

Milano, Lombardia, Italia VTEX Services A tempo pieno

Experience Needed:

  • Experience in the eCommerce sector;
  • Analytical and logical mindset to solve intricate problems in a straightforward manner;
  • Systemic thinking to tackle complex issues effectively;
  • Quick adaptability and eagerness to learn;
  • Curiosity to challenge norms and explore new possibilities;
  • Familiarity with Google Analytics and e-commerce KPIs (like conversion rate, CAC, etc.) - prior experience with Google Analytics is a plus;
  • Knowledge of SEO.

Job Requirements:

  • Minimum 2 years of experience as an E-commerce Manager;
  • Skilled in problem-solving and fast adoption of new tools;
  • Ability to design elegant, scalable solutions;
  • Timely project delivery within budget;
  • Building trust with clients;
  • Enhancing Net Promoter Score for VTEX clients in the US;
  • Prompt customer responses;
  • Conducting business planning and digital strategy workshops;
  • Excellent presentation skills for large audiences;
  • Strong interpersonal and communication skills;
  • Capability to work collaboratively and independently;
  • Effective organization of tasks and time management;
  • Entrepreneurial mindset and accountable nature.

Expectations from the Company:

  • Guiding clients: Leading clients by merging technical and business knowledge to meet project goals effectively.
  • Promoting VTEX products and services: Stay informed on VTEX offerings to empower clients for optimal use.
  • Documenting solutions: Responsible for providing comprehensive documentation to clients.
  • Architecting solutions: Ensure well-designed, scalable architecture for client stores' performance.
  • Client feedback: Gathering insights for product improvement.
  • Project visibility: Keeping stakeholders informed with updated documentation.
  • Educational contribution: Documenting sales strategies and best practices.
  • Main Key Performance Indicators (KPIs): Focus areas for Solution Architects.

If you think you're a good fit for the role, even if you don't meet all requirements, we encourage you to apply. At VTEX, inclusion and diversity are fundamental for a high-performance culture.