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Senior Customer Experience Manager

2 mesi fa

Roma, Lazio, Italia Michael Page A tempo pieno

We are seeking an experienced SFE & CRM Manager to join Michael Page, a leading recruitment agency in the veterinary industry. As a key member of our team, you will be responsible for developing and implementing effective customer relationship management strategies to drive business growth and improve customer satisfaction.

Key Responsibilities:

  • Develop and execute customer engagement plans to build strong relationships with key stakeholders
  • Collaborate with cross-functional teams to identify business opportunities and develop strategic partnerships
  • Analyze customer data to inform business decisions and optimize customer experience
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction

Requirements:

  • Proven experience in customer relationship management and business development
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment