Thermal Management Solutions Specialist

4 giorni fa

Milano, Lombardia, Italia oilandgas A tempo pieno
Job Description

At Vertiv, we're on a mission to empower the people who will power the future. Our team is dedicated to designing, manufacturing, and servicing the products and solutions that keep the world connected.

Position Summary

The focus of this role is to provide comprehensive technical support for Thermal Management, partnering with clients, consultants, and the Sales team. You will assist Sales with pre-sales support, helping to prepare proposals, quotes, tenders, and develop strategic business relationships in the country.

Key Responsibilities
  • Develop strategic business relationships while working on projects, attending events, delivering training/webinars, and proactively engaging with clients.
  • Review RFQs and identify customer requirements/specifications.
  • Provide pre-sales technical support of product specifications.
  • Standard product selection based on customer requirements.
  • Design new Thermal Management solutions where standard products do not fit.
  • Define feasibility and costs of solutions/products.
  • Integration and coordination with internal departments and/or external suppliers.
  • Request SFAs to Engineering linked to thermal management products and clients.
  • Provide Sales with pre-sales technical support when building proposals, quotes, and tenders.
  • Provide Sales with pre-sales technical support when attending technical meetings, aiming to become a reference point for both internal and external stakeholders.
  • Create and review application-based documentation (drawings, specifications, electrical layout, presentations) enabling AE colleagues and Sales to secure the business.
  • Provide product and application-based training to the Sales community to strengthen the know-how across Country Italy.
  • Support WT activities and factory visits when needed.
  • Support that any activity, task, and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC.
Requirements
  • School Background: engineering background or equivalent education with proven field experience.
  • 6+ years of professional experience within the Data Center industry or similar.
  • Excellent know-how of Data Center High Density trends, applications, and related thermal management complexities.
  • Excellent know-how of Uptime Institute Tier levels and related Thermal Management infrastructure design.
  • Language skills: fluent English written and verbal required.
  • Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation.
  • High focus on customer needs.
  • Experience in quoting/proposing/managing projects.
Core Principles

Vertiv's Core Principles Behaviors to help execute our Strategic Priorities include:

  • Safety.
  • Integrity.
  • Respect.
  • Teamwork.
  • Diversity Inclusion.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity/expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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