Lavori attuali relativi a Communication and Guest Services Representative - Milano, Lombardia - Armani Hotel Milano
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Guest Services Representative
4 settimane fa
Milano, Lombardia, Italia Marriott International A tempo pienoPOSITION OVERVIEW At Marriott International, we strive to provide our guests with an exceptional experience from the moment they arrive until their departure. Our Guest Services Representatives are dedicated to creating memorable interactions and ensuring that every aspect of a guest's stay is enjoyable. They take initiative in delivering a variety of...
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Guest Services Representative
2 mesi fa
Milano, Lombardia, Italia Marriott International A tempo pienoPOSITION OVERVIEW At Marriott International, we believe that our roles extend beyond just facilitating guest check-ins and check-outs. Our aim is to create experiences that are both memorable and distinctive. Our Guest Experience Experts proactively deliver a comprehensive array of services that enhance guests' stays. They are encouraged to navigate...
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Guest Communication Representative
2 settimane fa
Milano, Lombardia, Italia Armani Hotel Milano A tempo pienoMain Responsibilities:As a Guest Communication Agent at Armani Hotel Milan, you will be responsible for:Answering phone calls in a friendly and efficient mannerHandling guests' requests and resolving issues promptlyDelivering wake-up calls, messages, and facsimiles in a timely mannerAssisting colleagues with daily reports and staying updated on expected...
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Guest Services Supervisor
2 mesi fa
Milano, Lombardia, Italia Marriott International A tempo pienoPosition Overview As a vital member of the Luxury Group at Marriott International, the Guest Experience Supervisor plays a key role in delivering exceptional service and ensuring a memorable stay for all guests. Role Responsibilities Reporting directly to the Front Desk Manager, this position encompasses a blend of supervisory duties across both front desk...
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Guest Service Line Representative
4 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoCustomer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our company, responsible for delivering outstanding service to our guests.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...
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Guest Service Line Representative
4 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoCustomer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our company, responsible for delivering outstanding service to our guests.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...
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Guest Services Supervisor
2 mesi fa
Milano, Lombardia, Italia Marriott International A tempo pienoPosition OverviewAs a vital member of the Luxury Group within Marriott International, the Guest Experience Supervisor plays a key role in delivering exceptional service to our guests. This position is integral to the pre-opening team, consisting of dedicated hospitality professionals committed to excellence.Role ResponsibilitiesReporting directly to the...
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Guest Services Team Leader
2 mesi fa
Milano, Lombardia, Italia Marriott International A tempo pienoJoin Our Team as a Guest Services Supervisor We are seeking a dedicated Guest Services Supervisor to become a vital part of our pre-opening team, embodying the essence of modern and authentic hospitality. Role Overview In this full-time position, you will report directly to the Front Desk Manager and will be responsible for overseeing both front desk...
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Guest Services Team Leader
2 mesi fa
Milano, Lombardia, Italia Marriott International A tempo pienoAbout the RoleAs a pivotal member of the pre-opening team, the Guest Experience Supervisor will embody the essence of modern and authentic hospitality. This role is essential in creating memorable experiences for our guests, ensuring that every interaction reflects the high standards of Marriott International.Key ResponsibilitiesOversee front desk operations...
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Guest Service Line Representative
4 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoJoin Our Team as a Guest Service Line AgentMeliá Hotels International is a global hospitality company that offers a unique opportunity for growth and development. As a Guest Service Line Agent, you will be part of a dynamic team that provides exceptional customer service to our guests.Key Responsibilities:Provide efficient and personalized service to guests...
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Guest Service Line Representative
7 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe World of Hospitality AwaitsAt Meliá Hotels International, we're seeking a skilled Guest Service Line Representative to join our team. As a key member of our hotel operations, you'll be responsible for delivering exceptional customer experiences through our telephone line.Key Responsibilities:Manage customer requests and complaints in a timely and...
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Guest Service Line Representative
7 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe Meliá ExperienceAs a Guest Service Line Representative, you will be the face of our hotel, providing exceptional customer service to our guests. Your role will be to ensure that every guest has a memorable and enjoyable stay with us.Your Key ResponsibilitiesManage guest requests and complaints in a professional and courteous manner.Provide personalized...
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Customer Service Representative
1 settimana fa
Milano, Lombardia, Italia Starhotels S.P.A. A tempo pienoCustomer Service RepresentativeAs a Customer Service Representative at Starhotels S.P.A., you will be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure. Your responsibilities include: Responding promptly to guest inquiries, providing information and assistance Handling check-in, check-out...
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Guest Service Line Representative
1 settimana fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe World of Hospitality AwaitsAt Meliá Hotels International, we are committed to delivering exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our brand, responsible for providing top-notch service to our guests through our telephone line.Your Key Responsibilities:Manage customer inquiries and requests in a...
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Catering and Conference Services Supervisor
4 settimane fa
Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're seeking a talented Catering and Conference Services Supervisor to join our dynamic team in...
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Guest Service Line Representative
5 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoMission: As a Guest Service Line Agent at Meliá Hotels International, you will be responsible for delivering exceptional customer service through our telephone line, ensuring that every guest feels valued and supported throughout their stay.Key Responsibilities:Customer Service: Comply with our customer service strategy, efficiently managing all guest...
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Guest Services Representative
2 mesi fa
Milano, Lombardia, Italia Hines A tempo pienoOverview Joining Hines means embarking on a professional journey characterized by vision and guided by industry leaders who set the benchmark for excellence. Our legacy is built on innovation and quality, securing our position on Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. Explore limitless opportunities to...
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Customer Service Representative
3 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryMeliá Hotels International is seeking a highly skilled Customer Service Representative to join our team in providing exceptional guest experiences. This role is responsible for delivering outstanding customer service through our telephone line, ensuring that every guest feels valued and catered to.Key Responsibilities:Comply with our customer...
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Front Office Representative
1 settimana fa
Milano, Lombardia, Italia Marriott International A tempo pienoJob SummaryAs a Front Office Representative at Sheraton Diana Majestic Milan, you will be responsible for delivering exceptional guest experiences. This role involves processing operational needs, addressing guest requests, and completing reports. You will be empowered to move about your space and take the initiative to deliver a wide range of services that...
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Guest Services Coordinator
2 mesi fa
Milano, Lombardia, Italia Starhotels A tempo pienoJoin Starhotels as a vital member of our Booking Team in the role of Booking Agent. You will be the primary liaison for room reservations, promoting our hotel to potential guests and encouraging them to select us for their accommodation needs.Your key responsibilities will include:Exemplifying effective communication skills during phone...
Communication and Guest Services Representative
2 mesi fa
Armani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless communication experience for our valued guests.
Main Responsibilities- Respond to guest inquiries and requests in a timely and professional manner.
- Handle guest complaints and concerns in a diplomatic and courteous way.
- Coordinate with colleagues to ensure efficient communication and resolution of guest issues.
- Stay up-to-date on hotel events, promotions, and services to provide guests with accurate information.
- Maintain a positive and professional attitude in all interactions with guests and colleagues.
- Support the implementation of Armani Hotel Milano's values and culture.
- Ensure that all guest interactions are handled with discretion and confidentiality.
- Previous experience in a similar role in a luxury hotel environment.
- Excellent communication and interpersonal skills.
- Ability to work calmly and confidently under pressure.
- Proficiency in English and Italian, with additional languages a plus.
- Knowledge of the local area and attractions.
Armani Hotel Milano offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
