Regional Sales Excellence Lead
1 mese fa
As the Regional Sales Excellence Lead for Italy, you will play a critical role in ensuring that our Italy customer-facing teams are fully skilled and equipped to deliver consistently outstanding and meaningful customer experiences.
Our main goal is to empower European sales teams at all levels with a focus on customer service and sales objectives.
You will be responsible for adapting the EU Sales Excellence Master Plan (SEMP) and Certification Program to meet the specific needs of the Italy market.
Key Objectives:
- Implementation and adaptation of Sales Excellence Master Plan (SEMP)
- Validation and certification of local trainers
- Training Completion tracking
- Sales Staff certification management
- Customer Satisfaction Rates/NPS
You will work closely with the sales, network development, and relevant teams in the NSC to deliver impactful, effective, and efficient sales and product training sessions and content.
As a member of the European Sales Training Department, you will report directly to the European Sales Excellence Manager.
About BYD EuropeBYD Europe is a leading multi-sector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.
We are committed to fulfilling a better life through technological innovations and actively drive the implementation of comprehensive zero-emission and emission reduction solutions.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air.
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