Client Relationship Manager

2 mesi fa

Milano, Lombardia, Italia GfK A tempo pieno

About the Role

We are seeking a highly skilled Client Manager to join our team at GfK. As a Client Manager, you will be responsible for leading and supporting various projects from brief stage to successful delivery, serving as the primary point of contact for clients and ensuring the overall success of the project.

Key Responsibilities

  • Develop and maintain strong relationships with client contacts, applying consumer panel data to solve business questions.
  • Support the development and delivery of high-profile, multi-country insights.
  • Create high-functioning relationships with GfK colleagues and local Kantar & CPS teams.
  • Identify opportunities to grow revenue, focusing on expanding our network and increasing the contribution of GfK services.
  • Collaborate with and motivate team members, share knowledge, and encourage a culture of learning.

Requirements

  • 3-6 years of experience in quantitative research, preferably with an understanding of Consumer Panel data.
  • A desire to develop commercial skills through spotting opportunities, proposal writing, and delivering against commercial targets.
  • Experience delivering insight-based consultative projects with the ability to present complex data clearly and incisively.
  • A confident, compelling, and engaging communication style that conveys the expertise expected of a consultant.
  • The ability to build strong relationships and influence both externally and internally senior-level contacts and be seen as an expert by those contacts.
  • Taking ownership of tasks, working independently, creatively, and resourcefully.
  • Handling multiple requests and making decisions about who and what to prioritize.
  • Experience working with multiple stakeholders and partners.
  • Building virtual networks/relationships and working in virtual teams.
  • Excellent English language skills.

About GfK

GfK is a global leader in consumer panel research, solving client questions in over 50 countries worldwide. We offer a hybrid working model and competitive core benefits, including an exciting work environment, a young and dynamic team, and opportunities for career growth and development.

What We Offer

  • An adventure full of challenges and the opportunity to further develop your talents and build your career.
  • An exciting work environment that brings people together.
  • A young and dynamic team built on passion, relevance, trust, and smart solutions.

Equal Employment Opportunity

GfK is an inclusive workplace for all and is committed to equal employment opportunity, focusing on all employees reaching their full potential. We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

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