Head of Account Management

3 ore fa

Milano, Lombardia, Italia outbrain A tempo pieno
Head of Account Management

We are seeking a highly motivated and entrepreneurial Head of Account Management to join our team in Milan. As a key member of our commercial team, you will be responsible for driving direct revenue by leveraging our industry-leading content and native discovery solutions for brands and media agencies in Italy.

About the Role

The successful candidate will be responsible for managing a team of highly motivated professionals, handling and achieving ambitious quarterly targets, and building rapport and long-term relationships with key clients. You will also work with internal stakeholders with different goals and priorities, lead projects, and improve business processes when necessary.

Responsibilities
  • Management of a team of highly motivated professionals
  • Handling and achieving ambitious quarterly targets
  • Building rapport and long-term relationships with key clients
  • Working with internal stakeholders with different goals and priorities
  • Leading projects and improving business processes when necessary
  • Defining the strategy for the team, including which marketers to focus on
  • Strategizing and consulting with new clients and pitching where needed
  • Acting as a consultant to clients to provide insights from data
  • Conflict resolution skills and solving complex problems
  • Working collaboratively with the Sales team
  • Empowering the team to grow and develop their careers
  • Representation at conferences or internal events as a speaker and representative
Requirements
  • Minimum 10+ years of digital Account Management experience in a Brand-Direct or an Agency-facing role OR in a Senior Agency role
  • Robust knowledge of the digital marketing landscape including Programmatic & Video
  • Experience in working with media agencies and a network of relationships and a track record of building and growing relationships
  • Proven track record in Account Management and strong commercial acumen
  • Clear and concise communication skills and presentation style, for both internal and external stakeholders
  • A storyteller with the ability to build compelling presentations and reviews through data
  • A curious and self-starting nature
  • Capacity to coach/mentor/manage
  • Strategic planning ability and the drive to achieve and stretch targets
  • A willingness to "get stuck in" and be proactive
  • Team player and keen to work together with the Sales team to ensure client success
  • Organised - there is a lot to do
  • Understanding and knowledge of the ad-tech, native, performance marketing and programmatic landscape
  • Full proficiency in Salesforce and/or similar CRM platforms
What We Offer
  • 3 days in Office (or at clients) and 2 days of home hybrid working
  • Be part of our success with our equity program
  • Expand your toolbox with our mentorship program and internal learning tools
  • Happy hours & office lunch once a week
  • A fully stocked kitchen
About Outbrain

Our company culture is welcoming, dynamic, diverse, global, and built on top performance. We value trust, communication, patience, and open-mindedness to all cultural backgrounds. We encourage all ideas, and everyone gets a seat at the table. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change.

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