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Key Account Team Lead

3 mesi fa

Milano, Italia Deliveroo A tempo pieno

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Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Role As a Quick Service Restaurant Team Lead at Deliveroo, you will be responsible for managing and growing relationships with our top key restaurants partners. You will work closely with your portfolio partners to understand their business needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo, leading a team of 5 Enterprise Field Account Managers.
Responsibilities Build and maintain strong, long-term relationships with enterprise-level restaurant partners.Understand partners' business goals and challenges to provide strategic guidance and support.Manipulate and analyse data to drive growth and profitability, both for your partners and for Deliveroo.Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.Requirements Proven experience in account management and/or business development.Strong communication, negotiation, and interpersonal skills.Ability to understand and articulate complex business challenges and develop tailored solutions.Must be fluent in English.Life at Deliveroo We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.
Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits in areas monthly Deliveroo credit, welfare program, community, convenience, growth, time away and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.
Compensation and Benefits FoodFree Deliveroo Plus subscription (or equivalent)While this varies by country, you're likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foodsWork LifeFlexible working hours and location flexibilityCompetitive Parental Leave PolicyWork-from-home kitEmployee Assistance ProgrammeRoolearn platform, giving you access to content from leading L&D providersEmployee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and moreCompensationWe aim to pay every employee competitively for the role they are performing in their respective locationEvery employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company successEquityWe award equity to our senior employees, giving them ownership in Deliveroo and a share in our successTime to RechargeAnnual leave and public holidays (increases with tenure)One paid day off each year to volunteer or support a charity of your choice
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