Guest Service Ambassador
5 giorni fa
Unlock a World of Possibilities
As a Guest Service Agent at Marriott International, you'll be the face of our brand, delivering exceptional experiences to our guests. If you're passionate about providing warm and personalized service, we want to hear from you
The Impact You'll Make
You'll be the first point of contact for our guests, ensuring a seamless and memorable stay. From check-in to check-out, you'll be responsible for providing accurate information, resolving issues, and exceeding guest expectations.
Your Key Responsibilities
- Process guest check-ins and check-outs, adapting to any changes
- Secure payment and verify billing
- Provide guests with room and hotel information, directions, and local interests
- Run daily reports and communicate with the next shift's staff
- Complete cashier and closing reports, counting the bank securely
- Accept and record wake-up calls and deliver to the right department
- Communicate emergencies, lost items, or theft to security staff and authorities
- Keep contingency lists and communicate necessary messages
What We Offer
We're committed to supporting your growth and well-being, offering:
- Team-spirited coworkers
- Encouraging leadership
- Support for a healthy work-life balance
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food, and beverage
- Recognition programs
What We're Looking For
We're seeking individuals with a warm and people-oriented demeanor, a team-first attitude, and a gift for paying attention to details. If you're passionate about delivering exceptional service and making a difference in our guests' lives, we want to hear from you
Join Our Global Family
At Marriott International, we're committed to creating a diverse and inclusive work environment. We believe in hiring talented individuals who share our values and are passionate about delivering exceptional service. If you're looking for a career that will challenge you and reward you, we invite you to join our global family.
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