Guest Service Ambassador
1 settimana fa
Unlock a World of Possibilities
As a Guest Service Agent at Marriott International, you'll be the face of our brand, delivering exceptional experiences to our guests from around the world. If you're passionate about providing top-notch service and have a knack for making people feel at home, we want to hear from you
The Impact You'll Make
You'll be the first point of contact for our guests, ensuring a seamless and memorable stay. From check-in to check-out, you'll be responsible for providing personalized service, resolving issues, and exceeding guest expectations. Your attention to detail and ability to multitask will make all the difference in creating a truly unforgettable experience.
What You'll Do
- Process guest check-ins and check-outs, adapting to any changes or special requests
- Secure payment and verify billing, ensuring accuracy and efficiency
- Provide guests with room and hotel information, directions, and local recommendations
- Run daily reports and communicate key information to the next shift's staff
- Complete cashier and closing reports, counting the bank securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergencies, lost items, or theft to security staff and authorities
Perks You Deserve
We'll support you in and out of the workplace with:
- Team-spirited coworkers who share your passion for service
- Encouraging leadership that empowers you to grow and succeed
- Support for a healthy work-life balance and overall wellbeing
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food, and beverage
- Recognition programs that celebrate your achievements
What We're Looking For
We're seeking individuals with a warm and people-oriented demeanor, a team-first attitude, and a keen eye for detail. If you're passionate about delivering exceptional service and have a knack for making people feel at home, we want to hear from you
You're Welcomed Here
At Marriott International, we're committed to creating a workplace that's inclusive, diverse, and welcoming to all. We believe in hiring a diverse workforce and sustaining a people-first culture. We're an equal opportunity employer and are committed to non-discrimination on any protected basis.
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