Sales and Customer Service Area Manager

9 ore fa


Bologna, Emilia-Romagna, Italia Acma A tempo pieno
About ACMA

ACMA, a leading manufacturer of packaging machines in the consumer goods market, is headquartered in Bologna, Italy. With a large international share, the company designs and manufactures automatic packaging machines for various industries, including confectionery, personal and home care, tea, and coffee.

About the Role

The Customer Service Sales Area Manager will report directly to the Head of function and be responsible for developing and achieving sales activities in assigned business units and regions to meet customer service results aligned with commercial goals.

Main Responsibilities:
  • Implementing sales strategies and managing processes to consolidate and develop business results by achieving assigned budgeted results for After Sales business lines (Spares, Upgrades, Services)
  • Contributing to the identification, design, and promotion of new products and services to meet customer needs and drive company growth
  • Maintaining accurate records of sales and activities related to customers; coordinating agents in the area and dealing directly with customers, as well as supporting agents in standard proposals if required
  • Collaborating with the technical department to evaluate client requirements, conduct technical negotiations, and prepare commercial offers consistent with Company capabilities
Requirements

To be successful in this role, you will need:

  • An Engineering Degree (Mechanical, Electronic, or similar)
  • A strong passion and curiosity for technical topics
  • At least 4-5 years of experience in similar roles with proven success in sales results
  • A customer-oriented mindset and international experience (considered as a plus)
  • Fluent English language skills; mastering Spanish or another language is also considered beneficial
About the Job

This role involves coordinating a team of 2-3 specialists and cooperating with regional colleagues to define commercial strategies in the assigned area.

Salary Information

We offer an estimated annual salary of €80,000 - €100,000, depending on your qualifications and experience, based on industry standards and location.



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