Customer Facing Application Manager, Robotics
5 giorni fa
A challenging opportunity has arisen for a seasoned IT leader to join ABB's Robotics & Discrete Automation division as a Customer Facing Application Manager. This role will be responsible for leading the planning, building, operating, and continuous improvement of Marketing & Sales and Service capabilities of the Robotics business, in alignment with overall ABB IS strategy, systems, and standards.
Key Responsibilities- Provide leadership, vision, and direction to the RA Marketing & Sales and Service organizations to ensure continuous contribution to the RA Business and IS strategy and goals.
- Develop and maintain IT strategy and roadmap for the RA Marketing & Sales and Service organizations.
- Build, operate, and continuously improve the applications and integrations capabilities of RA in line with business priorities and within the budget.
- Provide thought leadership and expertise in designing and recommending approaches and methodologies in addressing key issues within the business.
- Drive standardization and accuracy on how global master data is collected, processed, stored, and deleted to improve availability and quality and to ensure compliance.
- Lead the RA IS Marketing & Sales and Service organizations, overseeing budgeting, performance management, and ensuring the internal/external delivery teams and providers are kept accountable for optimizing the cost, risk, and value of the services throughout their life cycle.
- Develop productive relationships and facilitate effective collaboration with relevant internal and external stakeholders to support the achievement of desired business outcomes.
- Master's degree in a related field, with over 10 years of experience in IT, in developing, configuring, deploying, and maintaining master data and developing analytics solutions.
- A senior leader with more than 7 years of global management experience, leading geographically and culturally diverse teams.
- Proven performance as an IT leader in a complex, global organization with internal and external interfaces, and demonstrated specialization in the implementation of various processes and tools.
- Technical experience and functional experience with CRM, CPQ, order systems, Field Service Management capabilities in a global environment.
- Experience with or one of the leading CPQ suites is a plus.
- Proven business acumen and ability to partner with a range of business leaders and stakeholders.
- Exceptional communication, negotiation, active listening, and influencing skills.
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation, and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world's leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility, and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries.
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Sesto San Giovanni, Lombardia, Italia ABB A tempo pienoAbout the RoleA challenging opportunity has arisen for a seasoned IT leader to join ABB's Robotics & Discrete Automation division as a Customer Facing Application Manager. This role will be responsible for leading the planning, building, operating, and continuous improvement of Marketing & Sales and Service capabilities of the Robotics business, in alignment...
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Sesto San Giovanni, Lombardia, Italia ABB A tempo pienoAbout the RoleA challenging opportunity has arisen for a seasoned IT leader to join ABB's Robotics & Discrete Automation division as a Customer Facing Application Manager. This role will be responsible for leading the planning, building, operating, and continuous improvement of Marketing & Sales and Service capabilities of the Robotics business, in alignment...
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