Sales Specialist IT

3 giorni fa

San Giuliano Milanese, Lombardia, Italia SYNNEX A tempo pieno

About the Role:

We are seeking a highly motivated and experienced Sales Specialist to join our team at SYNNEX. As a Sales Specialist, you will be responsible for generating new business opportunities by planning outbound calls to customers and having general conversations around solution/product areas. You will also be responsible for managing customer backorders, providing product information, pricing, special offers, and promotions, and ensuring that SYNNEX maintains service level agreements with customers.

Responsibilities:

  • Proactively develop relationships with key internal and external contacts.
  • Engage in active inside selling by using various sources to gain information on customers and utilize this to maximize call potential and outcomes.
  • Manage customer backorders along with specialist knowledge and engage in intelligent project fishing.
  • Manage project end-to-end or hand over to pre-sales for technical requirements.
  • Provide, sell, and negotiate product information, pricing, special offers, and promotions.
  • Ensure SYNNEX maintains service level agreements with customers.
  • Attainment of Key Performance Indicators (KPIs) such as customer engagement.
  • Develop partner relationships (incl. account planning, cross-selling, etc.).
  • Identify project opportunities and engage with BDMs if specific product/vendor knowledge is required.
  • Drive sales of specific products/vendors if specific knowledge is required.
  • Provide accurate and timely quotations (SMB Managed (AS), SP/E-Var/SI segment, Specialists (IBM), entire AS BUs).
  • Generate and own a pipeline of deals in SYNNEX's CRM system, which is regularly reviewed and updated, and ensure active closure of opportunities.
  • Manage customer backorder expectations and reporting.

Requirements:

  • 2-3 years of experience.
  • Numerate with good attention to detail.
  • Excellent telephone manner and effective communication skills.
  • Priority management and planning skills.
  • Strive to achieve set targets.
  • Understands Sales Process.
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM.
  • IT industry knowledge would be desirable but not essential.

What We Offer:

  • Hybrid work - (2 days at the office, 3 days at home).
  • We value continuous learning and provide a clear progression plan.
  • We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.

At SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

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