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Business Development Manager

2 mesi fa


Venezia, Veneto, Italia Intro A tempo pieno

About the Role:

As a Business Development Manager at Intro, you will play a crucial role in shaping the future of our company. You will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. This role requires a high degree of autonomy, problem-solving skills, and adaptability.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and they are satisfied with our services.
  • Sales and Revenue Growth: Identify opportunities for upselling and cross-selling to drive revenue growth.
  • Communication: Conduct a high volume of calls and meetings to engage with clients and drive business outcomes.
  • Customer Support: Provide exceptional customer service, addressing any issues or concerns promptly and effectively.
  • Autonomous Execution: Develop and implement strategies independently to meet and exceed sales targets.
  • Collaboration: Work closely with the support, product, and operations teams to ensure alignment and achieve company goals.
  • Feedback Loop: Gather and relay customer feedback to the product team to help inform product development and improvements.
  • Adaptability: Quickly adjust to changing priorities and market conditions, demonstrating resilience and flexibility.
  • Problem-solving: Proactively identify and resolve issues, providing innovative solutions to challenges.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3+ years experience in account management, sales, or a related role.
  • Goal oriented with a track record of exceeding targets.
  • Familiarity with CRM software and willingness to build processes.
  • Strong problem-solving skills and the ability to think critically and creatively.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • High degree of adaptability and resilience in a fast-paced, dynamic environment.
  • Self-motivated and able to work independently with minimal supervision.

About Us:

Intro is a platform that connects people with experts and knowledge. We believe that access to people and knowledge can unlock human potential. Our mission is to give everyone access to anyone.

Our Values:

  • Impress the customer.
  • Be successful as a company.
  • Be creative, inventive, and scrappy.
  • Keep it simple and execute.
  • Take a moment to understand others.
  • Feedback should make us stronger, not weaker.
  • Stay grateful.