Italian Market Development Manager
6 ore fa
About CarOnSale
CarOnSale is a tech company based in the heart of Berlin, committed to simplifying digital processes in the European automotive trade. Our mission is to drive innovation and growth in the B2B sector.
Role Overview
We are seeking an experienced Customer Success Manager to join our team and play a crucial role in driving customer success in the Italian market. This individual will be responsible for onboarding key customers, developing strategic relationships, and ensuring seamless integration with our marketplace.
Key Responsibilities
- Develop and execute customer onboarding plans to ensure timely and successful integration with our marketplace
- Build and maintain strong relationships with key customers in the Italian market, providing regular support and guidance as needed
- Actively identify opportunities to grow customer engagement and revenue through targeted initiatives and solutions
- Provide exceptional customer service via email and phone, addressing technical issues and product questions promptly
- Collaborate with cross-functional teams to develop and implement strategies for customer success and retention
Requirements
To succeed in this role, you will need:
- Professional experience in customer service or customer success management, preferably in a similar industry
- Native-level Italian language skills (C2)
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Technical affinity with digital tools, with experience with Salesforce a plus
- Organizational skills and ability to prioritize multiple tasks simultaneously
- Team player with a proactive approach to problem-solving and adaptability
Benefits
We offer a competitive compensation package, including:
- A salary range of €60,000 - €80,000 per annum, depending on experience
- A comprehensive benefits program, including health insurance, retirement plan, and stock options
- A unique opportunity to work with a dynamic start-up in a rapidly growing industry
- Ongoing training and development opportunities to enhance your skills and knowledge
Why Join Us?
At CarOnSale, we value creativity, collaboration, and innovation. We offer a fast-paced and dynamic work environment that encourages professional growth and development. If you're passionate about delivering exceptional customer experiences and driving business results, we'd love to hear from you
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